At a Glance
- Tasks: Bridge the gap between factory and shelf by ensuring product quality and availability.
- Company: A leading company in food innovation with a focus on quality and growth.
- Benefits: Generous holiday allowance, life assurance, discounts, and opportunities for development.
- Other info: Enjoy a dynamic role with significant travel and career advancement opportunities.
- Why this job: Make a real impact on product quality while travelling across the UK.
- Qualifications: Attention to detail, experience in food or retail, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Huntingdon (with travel)
Shift: Monday to Friday
Type: Permanent
About us: We are a company that takes pride in our people, as they are at the centre of everything we do. We have multi‑category expertise with a focus on quality and innovation. We deliver what customers need and consumers want with expert taste and a growth mindset. Our business began with meat, and we've developed a market‑leading expertise with unmatched quality globally. We’re always investing in new technology to deliver more value, efficiency and consumer‑led innovative solutions.
Purpose of the role: The Store Liaison Officer will act as the key operational link between the manufacturing business and retail customers, ensuring that product quality, availability, and in‑store standards meet agreed expectations. The role involves conducting regular store visits across the UK, assessing product performance, and providing actionable insights back to both internal teams (e.g. Hilton) and external customers. This role is fundamentally about bridging the “factory vs shelf” gap—turning real store insight into measurable quality improvement.
Key Responsibilities:
- Conduct regular UK‑wide store visits to assess product quality, availability, and on‑shelf standards
- Act as the link between Hilton, retail stores, and the customer (e.g. Tesco)
- Inspect products for quality, compliance, packaging integrity and date control
- Capture structured data (photos, scores, insights) during store visits
- Produce clear, concise reports highlighting issues, trends, and risks
- Escalate quality concerns quickly and support root‑cause investigations
- Build relationships with store teams to resolve issues and gather feedback
- Provide actionable insights to drive product quality improvement and complaint reduction
- Monitor effectiveness of corrective actions through repeat store visits
- Identify trends and support continuous improvement across products and regions
- Represent the business professionally in all customer and store interactions
- Operate independently in a field‑based role with significant travel
Required Experience / Expertise:
Essential:
- Strong attention to detail and observational skills
- Experience in food manufacturing, retail, or quality assurance
- Excellent communication and reporting skills
- Ability to work independently and manage a travel‑based role
- Competence with data capture tools (Excel, apps, reporting systems)
- Driving licence
Desirable:
- Experience working with major retailers (e.g. Tesco)
- Understanding of food safety and quality standards
- Background in auditing, QA, or technical roles
- Ability to analyse trends and provide actionable insights
What You Get in Return:
- 25+8 bank holiday allowance
- Life assurance of minimum two times yearly salary
- Opportunities for development and internal promotion
- Cycle to work scheme
- Share Save scheme
- Variety of discounts at well‑known retailers and gyms
- Free car parking on site
- Subsidised canteen
- Enhanced maternity/paternity
- Aviva DigiCare+ (Online GP)
Store Liaison Officer in Huntingdon employer: Hilton Food Group
As a Store Liaison Officer at our Huntingdon location, you will be part of a company that values its employees and fosters a culture of growth and innovation. We offer a supportive work environment with opportunities for professional development, competitive benefits including generous holiday allowance and life assurance, and a commitment to employee well-being through initiatives like the Cycle to Work scheme and subsidised canteen. Join us in bridging the gap between manufacturing and retail, where your insights will directly contribute to enhancing product quality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Store Liaison Officer in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re genuinely interested in what we do and how you can contribute to our mission.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know who you really are!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows us that you’re keen and professional, plus it’s a great chance to reiterate why you’d be a perfect fit for the Store Liaison Officer role.
We think you need these skills to ace Store Liaison Officer in Huntingdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Store Liaison Officer role. Highlight any relevant experience in food manufacturing or retail, and don’t forget to showcase your attention to detail and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your passion for quality and innovation, and how you can bridge the gap between factory and shelf.
Showcase Your Data Skills:Since the role involves capturing structured data, make sure to mention your competence with tools like Excel or any reporting systems you’ve used. This will show us you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Hilton Food Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Store Liaison Officer. Familiarise yourself with the key tasks like conducting store visits and assessing product quality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising between various teams, it's crucial to demonstrate your communication prowess. Prepare examples of how you've effectively communicated in past roles, especially in situations where you resolved issues or provided feedback.
✨Bring Data to Life
As the job requires capturing structured data and producing reports, be ready to discuss your experience with data tools like Excel. Share specific instances where your data analysis led to actionable insights or improvements in previous roles.
✨Build Rapport with the Interviewers
Remember, this role is about building relationships. Use the interview to connect with your interviewers by asking insightful questions about their experiences and the company culture. This shows that you’re not just looking for a job, but a place where you can contribute and grow.
