At a Glance
- Tasks: Welcome visitors and manage calls while providing essential admin support.
- Company: Join a friendly team in a dynamic workplace in Huntingdon.
- Benefits: Enjoy a stable work schedule with opportunities for growth.
- Other info: Great chance to gain experience in a supportive environment.
- Why this job: Be the face of the company and make a positive impact daily.
- Qualifications: Basic Microsoft Office skills and a friendly attitude are key.
The predicted salary is between 22000 - 26000 £ per year.
Shift: Monday-Friday 08:00-17:00
Location: Huntingdon
Type: FTC
Key Responsibilities
- Meeting and greeting all employees and visitors on site in a friendly and helpful manner, projecting the correct positive image for the site.
- Managing all inbound calls and ensuring they are connected to the correct contact.
- Sorting incoming and outbound post.
- Assisting with enquiries or forwarding them on to the correct person if this is not possible.
- Providing general administrative support – e-filing and general administration for the department.
- Monitoring and responding accordingly to the HR inbox emails in a timely fashion, or forwarding to the correct team member.
- Adding absences to the HR system from the absence log as required.
- Running weekly reports off the HR system to support the team.
- Managing the administrative Occupational Health process, ensuring employees attend health surveillance.
- Administering completion of risk assessment based on the Working Time Directive report.
Qualifications
- Intermediate level proficiency of Microsoft Office.
- Good understanding of the English language, both written and oral.
- Previous reception experience highly desirable, but not essential.
Receptionist in Huntingdon employer: Hilton Food Group
Join a dynamic team in Huntingdon where we prioritise a supportive work culture and employee development. As a Receptionist, you'll enjoy a friendly environment that values your contributions, with opportunities for growth and skill enhancement. Our commitment to employee well-being and a positive workplace atmosphere makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Huntingdon
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Hilton Food Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Hilton Food Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist in Huntingdon
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Hilton Food Group.
How to prepare for a job interview at Hilton Food Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Hilton Food Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Hilton Food Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
