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For Companies At a Glance
- Tasks: Provide exceptional service, manage check-ins and assist with guest inquiries.
- Company: Leading Edinburgh hotel known for its premium guest experience.
- Benefits: Cash incentives, personal development opportunities, and a supportive team environment.
- Why this job: Join us to make guests smile and create memorable experiences.
- Qualifications: Positive attitude, strong multitasking skills, and a commitment to teamwork.
- Other info: Part-time role with flexible hours in a vibrant hotel setting.
The predicted salary is between 11 - 14 £ per hour.
A leading Edinburgh hotel is seeking a dedicated part-time receptionist to join their team. In this role, you will provide exceptional service to guests, manage check-ins and check-outs, and assist with guest inquiries.
Ideal candidates will have a positive attitude, strong multitasking abilities, and a commitment to teamwork. The hotel rewards hard work with various benefits including cash incentives and opportunities for personal development. Join us to make guests smile and ensure a memorable stay.
Guest Experience Receptionist - Premium Hotel Team employer: Hilton Edinburgh Carlton
Contact Detail:
Hilton Edinburgh Carlton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist - Premium Hotel Team
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with its services, amenities, and local attractions. This way, when you chat with guests, you can provide them with personalised recommendations that will make their stay unforgettable.
✨Tip Number 2
Practice your multitasking skills! As a receptionist, you'll be juggling check-ins, guest inquiries, and maybe even some admin tasks. Try role-playing scenarios with friends or family to get comfortable handling multiple things at once.
✨Tip Number 3
Show off that positive attitude! When you walk into an interview, let your enthusiasm shine through. Smile, engage with the interviewer, and share examples of how you've made guests feel welcome in the past.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to connect with you about this fantastic opportunity to join the Premium Hotel Team.
We think you need these skills to ace Guest Experience Receptionist - Premium Hotel Team
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and enthusiasm for the role. Remember, this is all about making guests smile, so a friendly tone can go a long way.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've managed check-ins, check-outs, or handled guest inquiries before. It shows us you're ready to jump right in!
Emphasise Teamwork Skills: Since teamwork is key in our hotel, don’t forget to highlight your ability to work well with others. Share examples of how you’ve collaborated with colleagues in the past to create a great experience for guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Hilton Edinburgh Carlton
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Showcase Your Multitasking Skills
As a Guest Experience Receptionist, you'll need to juggle various tasks. Prepare examples from your past experiences where you've successfully managed multiple responsibilities at once. This will demonstrate your ability to handle the fast-paced environment of a hotel.
✨Emphasise Teamwork
The hotel values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your positive attitude and commitment to working together.
✨Prepare for Guest Scenarios
Think about potential guest inquiries or complaints you might encounter. Prepare responses that showcase your problem-solving skills and dedication to providing exceptional service. This will help you stand out as someone who is ready to make guests smile.
