Group Reservations Executive

Group Reservations Executive

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage group reservations and ensure exceptional guest experiences at two amazing hotels.
  • Company: Join the vibrant team at Hilton Edinburgh Carlton and Doubletree by Hilton Glasgow Central.
  • Benefits: Enjoy a competitive salary, flexible hours, and fantastic employee perks.
  • Why this job: Be part of a dynamic hospitality team and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Full-time role with opportunities for career advancement in the hospitality industry.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Job Ref: AM14843
Branch: Hilton Edinburgh Carlton
Location: Hilton Edinburgh Carlton, Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 01/10/2025
Closing date: 03/11/2025

Role Responsibilities

  • Joining the Groups Team for 2 hotels within Klarent Hospitality – Hilton Edinburgh Carlton and Doubletree by Hilton Glasgow Central
  • Ownership of…

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Group Reservations Executive employer: Hilton Edinburgh Carlton

At Klarent Hospitality, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Group Reservations Executive at the Hilton Edinburgh Carlton, you will enjoy competitive salaries, comprehensive benefits, and ample opportunities for career advancement within our expanding portfolio of hotels. Located in the heart of Edinburgh, our team enjoys a dynamic environment that encourages creativity and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Hilton Edinburgh Carlton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Group Reservations Executive

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those connected to Hilton or Klarent Hospitality. A friendly chat can open doors that a CV might not.

✨Tip Number 2

Prepare for the interview by researching the hotels and their group reservation processes. Knowing the ins and outs will show your passion and commitment to the role.

✨Tip Number 3

Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience and how it relates to the Group Reservations Executive role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Hilton Edinburgh Carlton.

We think you need these skills to ace Group Reservations Executive

Customer Service Skills
Communication Skills
Attention to Detail
Organisational Skills
Problem-Solving Skills
Teamwork
Time Management
Sales Skills
Negotiation Skills
Multitasking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Group Reservations Executive role. Highlight relevant experience and skills that match the job description, especially in customer service and reservations management.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Klarent Hospitality and how your background makes you a perfect fit for our team.

Showcase Your Attention to Detail: In a role like this, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality!

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us!

How to prepare for a job interview at Hilton Edinburgh Carlton

✨Know Your Hotels

Familiarise yourself with both the Hilton Edinburgh Carlton and Doubletree by Hilton Glasgow Central. Understand their unique offerings, target clientele, and any recent news or events. This will show your genuine interest in the role and help you answer questions more effectively.

✨Showcase Your Communication Skills

As a Group Reservations Executive, you'll need to communicate clearly and effectively. Prepare examples of how you've successfully managed group bookings or resolved customer issues in the past. Practising these scenarios can help you articulate your experience during the interview.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities. Think about potential challenges in group reservations and how you would handle them. For instance, how would you manage a last-minute booking change? Having structured responses ready will demonstrate your critical thinking skills.

✨Dress the Part

First impressions matter! Dress professionally to reflect the hospitality industry standards. A smart appearance not only boosts your confidence but also shows that you take the opportunity seriously. Remember, you're representing the brand even before you start!

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