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- Tasks: Deliver exceptional customer service in various food and beverage settings.
- Company: Join Klarent Hospitality, a leading hotel group with a focus on growth and recognition.
- Benefits: Competitive salary, cash incentives, free meals, and discounted hotel stays.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Passionate, positive attitude, team player, and good communication skills.
- Other info: Opportunities for personal development and fully funded apprenticeships.
Overview
Job Ref: AM15121
Branch: Hilton Edinburgh Carlton
Location: Hilton Edinburgh Carlton, Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Shift pattern: 5 days from 7
Hours per week: 0
Posted date: 02/02/2026
Closing date: 16/02/2026
We have an exciting opportunity for a Food & Beverage Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Team Player
- Confident Communicator
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation ideal but not essential
The Role
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
- The role will require evening & weekend work and shifts will vary depending on the level of business.
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit https://www.klarenthospitality.com.
Overlooking the Royal Mile, this modern hotel in an imposing Victorian building is a 3-minute walk from Edinburgh Waverley train station and a 9-minute walk from Edinburgh Castle. Contemporary rooms come with work stations, TVs, minifridges and free WiFi. Some have views over Arthur\’s Seat. There’s a grill restaurant, as well as a chic bar. Other amenities include a fitness room and 7 meeting spaces, including a ballroom with city views and seating for up to 300.
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Food & Beverage Operative employer: Hilton Edinburgh Carlton
Contact Detail:
Hilton Edinburgh Carlton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klarent Hospitality. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and teamwork experience, as these are key for the Food & Beverage Operative role.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions count, especially in the hospitality industry where grooming standards are important.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Food & Beverage industry shine through. We want to see that you're genuinely excited about the role and ready to bring a positive attitude to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background with what we’re looking for in a Food & Beverage Operative.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us at Klarent Hospitality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hilton Edinburgh Carlton
✨Know the Company
Before your interview, take some time to research Klarent Hospitality and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Food & Beverage Operative, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a guest or handled a complaint effectively. This will demonstrate your ability to create memorable experiences.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and maintain excellent grooming standards. This reflects your understanding of the hospitality industry and shows that you take the role seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about team dynamics, training opportunities, or how they recognise and reward hard work. This shows your genuine interest in the role and the company.
