Concierge

Concierge

Edinburgh Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Concierge, you'll assist guests with their needs and provide top-notch service.
  • Company: Join Hilton, a globally recognised hospitality leader known for its exceptional guest experiences.
  • Benefits: Enjoy competitive pay, cash incentives for referrals, and long service bonuses.
  • Why this job: Be part of a vibrant team in a dynamic environment that values your contributions.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and passion for customer service.
  • Other info: This is a casual, full-time role at the Hilton Edinburgh Carlton.

The predicted salary is between 28800 - 42000 £ per year.

Job Description

Job Ref: AM14606
Branch: Hilton Edinburgh Carlton
Location: Hilton Edinburgh Carlton, Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Posted date: 26/07/2025
Closing date: 16/09/2025

Would you like to work for a company that gives you:

  • £250, up to £1000 cash incentives when referring a friend to come and join our team – T&Cs apply
  • Long service recognition Cash bonus a…

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Concierge employer: Hilton Edinburgh Carlton

At Hilton Edinburgh Carlton, we pride ourselves on fostering a vibrant work culture that values teamwork and employee growth. With competitive salaries, generous cash incentives for referrals, and long service recognition bonuses, we ensure our team members feel appreciated and motivated. Join us in the heart of Edinburgh, where you can thrive in a dynamic environment while delivering exceptional service to our guests.
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Contact Detail:

Hilton Edinburgh Carlton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge

✨Tip Number 1

Familiarise yourself with the Hilton Edinburgh Carlton and its services. Knowing the ins and outs of the hotel will help you stand out during interviews, as you can demonstrate your enthusiasm and understanding of what makes the hotel unique.

✨Tip Number 2

Network with current or former employees of Hilton. They can provide valuable insights into the company culture and expectations for a Concierge role, which can give you an edge in your application process.

✨Tip Number 3

Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a guest or client, as this is crucial for a Concierge position.

✨Tip Number 4

Stay updated on local attractions and events in Edinburgh. Being knowledgeable about the area will not only impress your interviewers but also prepare you to assist guests effectively once you land the job.

We think you need these skills to ace Concierge

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Time Management
Knowledge of Local Attractions
Interpersonal Skills
Conflict Resolution
Adaptability
Teamwork
Professionalism
Sales Skills
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Concierge position at Hilton Edinburgh Carlton. Tailor your application to highlight relevant experiences.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hilton Edinburgh Carlton and how your skills align with their needs.

Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities in past roles that relate to being a Concierge.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Concierge role.

How to prepare for a job interview at Hilton Edinburgh Carlton

✨Know the Company

Before your interview, take some time to research Hilton Edinburgh Carlton. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.

✨Showcase Your Customer Service Skills

As a concierge, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.

✨Prepare Questions

At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your enthusiasm and helps you assess if the company is the right fit for you.

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