At a Glance
- Tasks: Deliver excellent customer service in a fast-paced food and beverage environment.
- Company: Join a dynamic hospitality team that values teamwork and communication.
- Benefits: Enjoy discounts, learning opportunities, and free leisure club access.
- Other info: Flexible shifts with opportunities for progression and fun social events.
- Why this job: Be part of an exciting industry and make guests' experiences unforgettable.
- Qualifications: Team player with a passion for customer service; experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a
Casual Food & Beverage Operative to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality , this is the job for you!
- The Person
- Team Player
- Confident Communicator
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation ideal but not essential
The Role
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
- The role will require evening & weekend work and shifts will vary depending on the level of business.
- The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
- #J-18808-Ljbffr
Casual Food & Beverage Operative employer: Hilton Edinburgh Carlton
Hilton Edinburgh Carlton is an excellent employer, offering a vibrant work culture where hospitality enthusiasts can thrive. With competitive benefits, including discounts and extensive learning opportunities, employees are encouraged to grow and develop their skills in a supportive environment. Working in the heart of Edinburgh, team members enjoy a unique blend of professional development and the chance to create memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Food & Beverage Operative
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hilton Edinburgh Carlton and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Food & Beverage Operative
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hilton Edinburgh Carlton that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hilton Edinburgh Carlton.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hilton Edinburgh Carlton get a sense of who you are beyond your experience!
How to prepare for a job interview at Hilton Edinburgh Carlton
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hilton Edinburgh Carlton and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
