At a Glance
- Tasks: Lead the night team and ensure excellent customer service in a vibrant hotel environment.
- Company: Join Klarent Hospitality, a leader in the hospitality industry with a focus on growth and development.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities while building your career.
- Other info: Great opportunities for learning and progression in a supportive work culture.
- Why this job: Be part of an exciting team that values leadership and customer satisfaction in a dynamic setting.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 € per year.
We have an exciting opportunity for an Assistant Night Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Previous experience in a supervisory or team leading role, preferably in a night shift setting
- Confident communicator
- Strong leadership skills
- Passion for excellent customer service
- Ability to work independently, as well as in a team
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist and support the Night Manager in overseeing the night operations and duties of the hotel.
- Supervise the night team and support them with training and guidance.
- Complete and file night reports and shift handovers accurately.
- Ensure health and safety regulations are followed, by conducting checks and night walks.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for learning, development and progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff meals on duty
- Uniform provided
This hotel is proudly managed by Klarent Hospitality. We pride ourselves on inspiring leadership, respect for our people, commitment to diversity & inclusion and encouraging friendly work environments.
Assistant Night Manager in Broughton employer: Hilton Edinburgh Carlton
At Klarent Hospitality, we are committed to fostering a vibrant work culture that prioritises employee growth and development. As an Assistant Night Manager at the Hilton Edinburgh Carlton, you will enjoy competitive benefits, including discounts on accommodation and dining, access to our Leisure Club, and opportunities for progression within a supportive team environment. Located in the heart of Edinburgh, our hotel offers a unique blend of modern amenities and historical charm, making it an exciting place to advance your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager in Broughton
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Hilton or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your leadership skills and how you handle fast-paced situations.
✨Tip Number 3
Be proactive! If you see a job you like, don’t wait until the closing date. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for the night shift vibe! Research what it’s like to work nights in hospitality. Be ready to discuss how you can keep the team motivated and ensure excellent service during those hours.
We think you need these skills to ace Assistant Night Manager in Broughton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any supervisory roles or customer service experience you've had, especially in a night shift setting. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you embody the values of leadership and teamwork. Let us know why you're excited about the Assistant Night Manager role and how you can contribute to our dynamic environment.
Show Off Your Communication Skills:As a confident communicator, make sure your application reflects that! Use clear and concise language, and don’t shy away from showcasing your personality. We love applicants who can connect with others and convey their thoughts effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Hilton Edinburgh Carlton
✨Know Your Stuff
Before the interview, make sure you research Hilton Edinburgh Carlton and its values. Understand their commitment to excellent customer service and how you can contribute to that as an Assistant Night Manager. This will show your genuine interest in the role and the company.
✨Show Off Your Leadership Skills
Since the role requires strong leadership skills, be prepared to share specific examples from your previous experience where you successfully led a team or handled a challenging situation. Highlight your ability to motivate others and ensure smooth operations during the night shift.
✨Communicate Confidently
As a confident communicator, practice articulating your thoughts clearly and concisely. During the interview, engage with the interviewer by asking questions about the team dynamics and how you can support the Night Manager. This will demonstrate your proactive approach and eagerness to collaborate.
✨Emphasise Customer Service Passion
Make sure to convey your passion for excellent customer service. Share anecdotes that illustrate how you've gone above and beyond for guests in past roles. This aligns perfectly with the hotel's focus on customer satisfaction and will set you apart from other candidates.
