At a Glance
- Tasks: Lead the night team and ensure excellent customer service in a vibrant hotel environment.
- Company: Join Klarent Hospitality, a leader in the hospitality industry with a focus on growth and diversity.
- Benefits: Enjoy discounts, free meals, and opportunities for learning and progression.
- Other info: Dynamic work environment with annual social events and recognition awards.
- Why this job: Be part of an exciting hospitality experience and develop your leadership skills.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 £ per year.
We have an exciting opportunity for an Assistant Night Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Previous experience in a supervisory or team leading role, preferably in a night shift setting
- Confident communicator
- Strong leadership skills
- Passion for excellent customer service
- Ability to work independently, as well as in a team
The Role:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist and support the Night Manager in overseeing the night operations and duties of the hotel
- Supervise the night team and support them with training and guidance
- Complete and file night reports and shift handovers accurately
- Ensure health and safety regulations are followed, by conducting checks and night walks
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for learning, development and progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual social events
- Free parking where applicable
- Staff meals on duty
- Uniform provided
This hotel is proudly managed by Klarent Hospitality. We pride ourselves on inspiring leadership, respect for our people, commitment to diversity & inclusion and encouraging friendly work environments.
Assistant Night Manager employer: Hilton Edinburgh Carlton
At Hilton Edinburgh Carlton, we offer a vibrant work culture that values leadership, diversity, and employee growth. As an Assistant Night Manager, you'll enjoy competitive benefits including discounts on accommodation and dining, opportunities for professional development, and a supportive team environment. Located in the heart of Edinburgh, our hotel provides a unique chance to thrive in the hospitality industry while enjoying the city's rich history and culture.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hilton Edinburgh Carlton on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to hospitality and leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you can keep track of your progress easily.
We think you need these skills to ace Assistant Night Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous supervisory experience and leadership skills. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for customer service and how you can contribute to our dynamic team. Keep it friendly and engaging, just like the hospitality industry!
Showcase Your Communication Skills:As a confident communicator, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Hilton Edinburgh Carlton
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Night Manager. Familiarise yourself with the responsibilities mentioned in the job description, like overseeing night operations and ensuring excellent customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Leadership Skills
Since this role requires strong leadership skills, think of examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you can motivate and support your team during the night shift.
✨Customer Service is Key
Prepare to talk about your passion for customer service. Think of specific instances where you went above and beyond for a guest. This will demonstrate your commitment to delivering excellent service, which is crucial for this position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the hotel’s approach to staff training or how they handle health and safety regulations. This shows that you’re proactive and genuinely interested in contributing to their team.
