At a Glance
- Tasks: Create memorable experiences for guests and provide exceptional customer service.
- Company: Join the UK's #1 Great Place to Work 2026!
- Benefits: Earn £12.76/hour, enjoy free meals, and access high street discounts.
- Other info: 28 days holiday, modern team areas, and opportunities for personal development.
- Why this job: Flexible shifts that fit your lifestyle while growing your career in hospitality.
- Qualifications: Positive attitude, good communication skills, and a commitment to customer service.
The predicted salary is between 26500 - 27500 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!
A WORLD OF REWARDS
- Hourly Rate of £12.76
- Uniform provided
- Free and healthy meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Free Parking
- Modern and inclusive Team Member's areas
You will join the Night Front Office team, working in the Reception area of the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
What are we looking for?
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT Proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a customer-focused industry
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical.
Night Receptionist employer: Hilton East Midlands Airport
At Hilton, we pride ourselves on being the UK's #1 Great Place to Work 2026, offering a flexible work schedule that allows you to balance your commitments while enjoying a rewarding role as a Night Receptionist. With competitive pay, comprehensive benefits including free meals, personal development programmes, and a vibrant team culture, we empower our employees to grow their careers in a supportive environment that values exceptional customer service and teamwork.
Contact Detail:
Hilton East Midlands Airport Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your positive attitude and customer service skills, as these are key for the Night Receptionist role.
✨Tip Number 3
Be flexible with your availability. Since this is a casual contract, showing that you can work various shifts will make you more appealing to employers. Flexibility can really set you apart!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and positive in your tone. Remember, we’re looking for someone who can create memorable experiences for our guests!
Tailor Your Application:Make sure to tailor your application to the Night Receptionist role. Highlight any previous experience in customer service and mention how your skills align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Hilton East Midlands Airport
✨Know the Company
Before your interview, take some time to research Hilton and its values. Understand their commitment to customer service and how they create memorable experiences for guests. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Night Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure satisfaction.
✨Dress to Impress
Grooming standards are important in the hospitality industry. Make sure you present yourself well during the interview. Dress smartly and maintain a professional appearance to reflect the high standards expected at Hilton.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
