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- Tasks: Join us as a Maintenance Assistant, ensuring top-notch repairs and maintenance for our guests.
- Company: Be part of Hilton, the UK's #1 Great Place to Work 2025, known for its inclusive culture.
- Benefits: Enjoy free meals, discounted hotel stays, and personal development programmes.
- Why this job: Make a difference in hospitality while growing your career in a supportive environment.
- Qualifications: A positive attitude, good communication skills, and some maintenance experience are preferred.
- Other info: This is a part-time role with 20 hours per week and a competitive hourly rate.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Please note this is a part-time 20 hours contract with an hourly rate of £12.27 per hour.
A WORLD OF REWARDS:
- Smart uniform provided
- Free and healthy meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Subsidised Taxi Scheme
- Guest Experience Day after successfully passing probation
- Accommodation available with all bills included
- Modern and inclusive Team Member's areas
A Maintenance Assistant is responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws
- Respond to all enquiries promptly
- Carry out maintenance repair work and ensure the appropriate PPE is worn during all repairs
- Maintain the green areas and car parks when applicable
- Follow planned preventative maintenance programmes
- Ensure good relationships with internal and external customers and contractors
- Ensure energy conservation initiatives are implemented
- Follow C.O.S.H.H regulations, in particular the storage of hazardous substances
- Attend additional training suitable to the role
What are we looking for?
A Maintenance Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous maintenance experience including electrical, plumbing or painting and decorating
- Relevant qualifications for the role
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Maintenance Assistant employer: Hilton East Midlands Airport
Contact Detail:
Hilton East Midlands Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as electrical and plumbing work. This will help you speak confidently about your relevant experience during any interviews.
✨Tip Number 2
Showcase your positive attitude and commitment to customer service in your interactions with us. Whether it's during a phone call or an informal chat, demonstrating these qualities can set you apart from other candidates.
✨Tip Number 3
Research our company culture and values, especially our focus on inclusiveness and teamwork. Being able to articulate how you align with these values can make a strong impression during the hiring process.
✨Tip Number 4
If you have any relevant qualifications or certifications, be prepared to discuss them in detail. Highlighting your training can demonstrate your commitment to safety and compliance, which is crucial for a Maintenance Assistant role.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, such as electrical, plumbing, or painting skills. Emphasise any qualifications that align with the role to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to delivering excellent customer service. Mention specific examples of how you've successfully handled maintenance tasks in the past.
Highlight Soft Skills: In your application, showcase your positive attitude, good communication skills, and flexibility. These traits are essential for a Maintenance Assistant and will help you stand out.
Follow Application Instructions: Carefully read the job posting and ensure you follow all application instructions. Submit your application through our website, including all required documents, to demonstrate your attention to detail.
How to prepare for a job interview at Hilton East Midlands Airport
✨Show Your Maintenance Skills
Be prepared to discuss your previous maintenance experience, especially in areas like electrical work, plumbing, or painting. Highlight any relevant qualifications you have that can set you apart from other candidates.
✨Demonstrate a Positive Attitude
Since the role requires a commitment to high customer service standards, showcase your positive attitude during the interview. Share examples of how you've maintained a good spirit even in challenging situations.
✨Emphasise Teamwork and Communication
As a Maintenance Assistant, you'll need to work well with others. Be ready to provide examples of how you've effectively communicated and collaborated with team members or contractors in past roles.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to maintenance work. During the interview, express your understanding of these regulations and your commitment to following them to ensure a safe environment.
