Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional guest service and create memorable experiences for our visitors.
- Company: Join the UK's #1 Great Place to Work 2026, known for its inclusive culture.
- Benefits: Earn £12.71 an hour, enjoy free meals, and access amazing discounts.
- Other info: Enjoy personal development programmes and opportunities for career advancement.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No specific qualifications needed, just a love for helping others!
The predicted salary is between 26400 - 26400 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality".
With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS- £12.71 an hour + Incentives
- Free and healthy meals when on duty
- Grow your Career: your next position could be as a Front Office Supervisor
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days
Guest Service Agent in Surrey employer: Hilton Croydon
Contact Detail:
Hilton Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Agent in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest service. Think about how you can showcase your passion for hospitality and your ability to create a welcoming environment.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional when you show up for your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our amazing team.
We think you need these skills to ace Guest Service Agent in Surrey
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you connect with our mission to share the light and warmth of hospitality. Share any relevant experiences that highlight your enthusiasm for guest service.
Tailor Your Application: Make sure to customise your application for the Guest Service Agent role. Highlight skills and experiences that align with the job description. We appreciate when candidates take the time to show us why they’re a perfect fit for our team!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you excited about joining our team. We’re looking for genuine individuals who can contribute to our positive culture!
Apply Through Our Website: To make the process smoother, we encourage you to apply directly through our website. It’s quick and easy, plus you’ll get all the latest updates on your application status. We can’t wait to hear from you!
How to prepare for a job interview at Hilton Croydon
✨Know Your Hospitality Basics
Brush up on your knowledge of hospitality principles and customer service. Be ready to discuss how you would handle various guest scenarios, as this shows your understanding of the role and your passion for providing excellent service.
✨Showcase Your People Skills
As a Guest Service Agent, you'll be interacting with guests constantly. Prepare examples of how you've successfully dealt with difficult customers or created positive experiences in the past. This will highlight your interpersonal skills and ability to thrive in a team environment.
✨Research the Company Culture
Dive into the company's values and culture before your interview. Understanding their commitment to inclusiveness and positivity will help you align your answers with their ethos, making you a more appealing candidate.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. Think about asking about training opportunities or how they support personal development.