At a Glance
- Tasks: Lead a team to provide exceptional support for adults with learning disabilities.
- Company: Hilton Care, dedicated to empowering individuals in their communities.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Other info: Join a passionate team committed to high-quality service and teamwork.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care or support roles and strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Hilton Care provides supported living to adults with a learning disability including people with moderate, severe and profound learning disabilities. This includes people that have associated physical disabilities, sensory impairment and/or mental health needs. We are passionate about helping people to live full, independent and active lives in their community.
Team Leaders need to be able to set the standard regarding the deliverance of personal care and be willing and able to support our service users in all aspects of their daily lives so that they can choose what they want to do, when they want to do it, and who they want to do it with. Every day is different, depending on the activities that the service users want to do from running their home, shopping, leisure and social activities.
MAIN PURPOSE
To take a lead role in championing our customer service standards, mentor Support Workers to ensure all service users receive individualised high quality support.
AREAS OF RESPONSIBILITY
- To promote and communicate with all our service users and their families in a manner that exceeds their expectations.
- To ensure all staff communicate politely and helpfully at all times to add value to the customer experience.
- To take a lead role in providing high quality services that satisfy the needs and wants of all our service users and their families.
- To identify shortfalls and take corrective action to develop and maintain the required standards, by working hands on where necessary.
- To ensure that good practices are successfully transferred across the service, including good team working and developing Care & Support Plan.
- To act as a role model in order to drive up service standards.
- Any other duties that are commensurate with the role.
Team Leader in King's Lynn employer: Hilton Community Services
Hilton Care is an exceptional employer dedicated to fostering a supportive and inclusive work environment for Team Leaders. With a strong emphasis on personal development, we offer comprehensive training and mentorship opportunities that empower our staff to excel in delivering high-quality care. Our vibrant culture prioritises teamwork and communication, ensuring that every employee feels valued while making a meaningful impact in the lives of our service users.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in King's Lynn
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hilton Community Services.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hilton Community Services!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hilton Community Services, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hilton Community Services or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader in King's Lynn
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hilton Community Services:Before hitting send, make sure to tailor your application specifically to Hilton Community Services! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hilton Community Services
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
