Guest Relations Manager... in Surrey
Guest Relations Manager...

Guest Relations Manager... in Surrey

Surrey Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable guest experiences and lead a passionate team in hospitality.
  • Company: Join the UK's #1 Great Place to Work 2025, known for its inclusive culture.
  • Benefits: Enjoy fantastic training, resources, and a supportive work environment.
  • Why this job: Be part of a vibrant team that shares the warmth of hospitality every day.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: to share the light and warmth of hospitality.

With amazing training, resources and support...

Guest Relations Manager... in Surrey employer: Hilton Cobham

Join a vibrant team at the UK's #1 Great Place to Work 2025, where our commitment to inclusiveness and positivity creates an exceptional work culture. As a Guest Relations Manager, you'll benefit from comprehensive training and resources that foster personal and professional growth, all while being part of a dynamic environment that celebrates the art of hospitality.
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Contact Detail:

Hilton Cobham Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Relations Manager... in Surrey

✨Tip Number 1

Network like a pro! Reach out to current or former employees in the hospitality industry. They can give you insider tips and might even refer you for the Guest Relations Manager role.

✨Tip Number 2

Show your passion for hospitality during interviews. Share personal stories that highlight your commitment to creating memorable guest experiences. We want to see that spark!

✨Tip Number 3

Prepare thoughtful questions for your interviewers. Ask about their team culture and how they maintain inclusiveness. This shows you're genuinely interested in being part of their amazing environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Guest Relations Manager... in Surrey

Customer Service Skills
Communication Skills
Problem-Solving Skills
Team Leadership
Conflict Resolution
Attention to Detail
Cultural Awareness
Adaptability
Time Management
Empathy
Organisational Skills
Positive Attitude
Training and Development

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm and commitment to creating memorable guest experiences. We want to see how you can bring warmth and positivity to our team.

Tailor Your Application: Make sure to customise your application for the Guest Relations Manager role. Highlight relevant skills and experiences that align with our values and the job description. We appreciate when candidates take the time to connect their background to what we do!

Be Authentic: Don’t be afraid to let your personality come through in your writing. We’re looking for genuine individuals who can contribute to our inclusive culture. Share your unique story and what makes you a great fit for our team!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!

How to prepare for a job interview at Hilton Cobham

✨Know Your Hospitality Inside Out

Make sure you brush up on the latest trends in the hospitality industry. Understand what makes a great guest experience and be ready to share your thoughts on how to enhance it. This shows your passion for the role and that you’re genuinely interested in contributing to their culture of inclusiveness and positivity.

✨Showcase Your People Skills

As a Guest Relations Manager, your ability to connect with people is key. Prepare examples from your past experiences where you’ve successfully resolved guest issues or improved customer satisfaction. This will demonstrate your capability to embody the spirit of hospitality they value.

✨Research the Company Culture

Dive deep into the company’s values and mission. Since they pride themselves on being a great place to work, think about how your personal values align with theirs. Be ready to discuss how you can contribute to their positive workplace culture during the interview.

✨Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions that show your interest in the role and the company. Ask about their training programmes or how they foster inclusiveness among team members. This not only helps you gauge if it’s the right fit for you but also leaves a lasting impression.

Guest Relations Manager... in Surrey
Hilton Cobham
Location: Surrey
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  • Guest Relations Manager... in Surrey

    Surrey
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • H

    Hilton Cobham

    100-200
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