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- Tasks: Lead the front office team and ensure exceptional guest experiences every day.
- Company: Join the UK’s #1 Great Place to Work 2026, known for its inclusive culture.
- Benefits: Competitive salary, quarterly incentives, free meals, and high street discounts.
- Other info: Opportunities for personal development and career growth in a dynamic environment.
- Why this job: Be part of a passionate team that shares the warmth of hospitality.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30768 - 30768 ÂŁ per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”.
With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Salary of ÂŁ30,768.16 per annum plus Quarterly incentive scheme based on meeting Front Office targets
- Free and healthy meals when on duty
- Grow your Career! Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including
Reception Manager employer: Hilton Birmingham Metropole
Contact Detail:
Hilton Birmingham Metropole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team spirit and passion for hospitality.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and being well-prepared will help you shine during your interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our amazing team.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you connect with our mission to share the light and warmth of hospitality. Share personal experiences that highlight your enthusiasm and commitment to creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application for the Reception Manager role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to show us why they’re a perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We love a well-structured application that’s easy to read. Use bullet points where necessary and avoid jargon. Remember, we want to understand your qualifications and experiences without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our amazing team!
How to prepare for a job interview at Hilton Birmingham Metropole
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry. Understand the latest trends, customer service standards, and what makes a great reception experience. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Reception Manager, you'll be the face of the hotel. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your interpersonal skills.
✨Research the Company Culture
Dive into the company's values and culture before your interview. Since they pride themselves on inclusiveness and positivity, think about how your personal values align with theirs. Be ready to discuss how you can contribute to their warm and welcoming environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if this is the right fit for you.