At a Glance
- Tasks: Support the Food and Beverage team with admin tasks and ensure top-notch service.
- Company: Join the UK's #1 Great Place to Work 2026, known for its inclusive culture.
- Benefits: Enjoy competitive pay, bonuses, free meals, and amazing career growth opportunities.
- Other info: Flexible work environment with perks like discounted travel and high street discounts.
- Why this job: Make a real impact in hospitality while developing your skills in a dynamic environment.
- Qualifications: Strong communication and admin skills; previous experience is a plus.
The predicted salary is between 27500 - 32500 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Hourly rate of £13.21
- Quarterly Bonus (results based)
- Free, healthy and high quality meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Free car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member's areas
A Food and Beverage Administrator is responsible for carrying out the daily activities of the office to deliver an excellent food and beverage experience while providing secretarial support, managing the mail, and carrying out filing.
What will I be doing?
As a Food and Beverage Administrator, you will provide administrative and secretarial support to the Food and Beverage team while ensuring all tasks are carried out to the highest standards. Your responsibilities will include:
- Supporting and coordinating staff training activities, including maintaining training records, scheduling training sessions, and assisting with onboarding documentation
- Carrying out daily Food and Beverage administrative activities in line with Hilton standards, policies, and procedures
- Providing secretarial support to the Food and Beverage team
- Ensuring all communications - especially those relating to owners, guests, and the Corporate office - are handled promptly and professionally
- Managing incoming and outgoing mail
- Maintaining adequate office and departmental supplies
- Building and maintaining effective internal and external relationships
- Carrying out all filing and maintaining accurate and organised records
- Complying with all key security mandates
- Reporting maintenance issues, hazards, defective materials, or equipment
- Maintaining a clean, tidy, and orderly work area
- Assisting with special projects related to the Food and Beverage department
What are we looking for?
A Food and Beverage Administrator serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous administrative experience in a fast-paced environment
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical.
Food and Beverage Administrator employer: Hilton Birmingham Metropole
At Hilton, we pride ourselves on being the UK's #1 Great Place to Work 2026, fostering a vibrant culture of inclusiveness and positivity. As a Food and Beverage Administrator, you'll benefit from exceptional training, career development opportunities, and a range of rewards including competitive pay, generous holiday allowances, and team member discounts. Join us in creating unforgettable experiences while enjoying a supportive work environment that values your growth and contributions.
Contact Detail:
Hilton Birmingham Metropole Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team spirit and passion for hospitality.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and teamwork. We want you to shine when it’s your turn to talk!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team!
We think you need these skills to ace Food and Beverage Administrator
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! We want to see how you connect with our mission to share the light and warmth of hospitality. Share any relevant experiences that highlight your enthusiasm for creating memorable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food and Beverage Administrator role. Highlight your administrative skills and any previous experience in fast-paced environments. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We value excellent communication skills, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our amazing team. We can’t wait to hear from you!
How to prepare for a job interview at Hilton Birmingham Metropole
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food and Beverage Administrator inside out. Familiarise yourself with the daily tasks, like managing training records and handling communications. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, be ready to demonstrate these skills during the interview. Practice answering questions clearly and concisely, and don’t hesitate to ask clarifying questions if needed. It’s all about making a good impression!
✨Highlight Your Flexibility
The job requires flexibility to handle various situations. Think of examples from your past experiences where you successfully adapted to changes or challenges. Sharing these stories will illustrate your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position.
