Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Front Office team and ensure VIP guest experiences during night shifts.
- Company: A top hotel in Birmingham known for exceptional service.
- Benefits: Competitive salary, incentives, meals, personal development, and travel discounts.
- Why this job: Join a dynamic team and enhance guest experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong leadership abilities.
- Other info: Exciting opportunities for personal growth in a vibrant hospitality environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel in Birmingham is seeking a Night Manager to oversee the Front Office team during night hours. This role includes supervising staff, managing guest experiences, and maintaining operational standards.
Candidates should have previous supervisory experience and excellent leadership skills.
The position offers competitive salary, incentives, and a range of employee benefits including meals, personal development programs, and travel discounts.
Night Front Office Lead – VIP Guest Experience in Birmingham employer: Hilton Birmingham Metropole
Contact Detail:
Hilton Birmingham Metropole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Lead – VIP Guest Experience in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've successfully managed teams or improved guest experiences in previous roles.
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various night-time scenarios, from guest complaints to staff management. This shows you're thinking ahead and ready for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Night Front Office Lead – VIP Guest Experience in Birmingham
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your previous supervisory experience in your application. We want to see how you've led teams and managed guest experiences, so share specific examples that showcase your leadership style.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Night Front Office Lead role. Mention how your skills align with the job description and what makes you a great fit for our team.
Be Personable: Since this role is all about VIP guest experience, let your personality shine through in your application. We love candidates who can connect with guests and create memorable experiences, so don’t be afraid to show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Hilton Birmingham Metropole
✨Know Your Stuff
Make sure you’re familiar with the hotel’s operations and the specific duties of a Night Front Office Lead. Brush up on your knowledge of guest experience management and operational standards, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples from your previous supervisory roles where you successfully led a team or resolved conflicts. Highlight how you motivated staff and improved guest experiences, as this will demonstrate your capability to manage the Front Office team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a staffing issue during the night shift. Practise your responses to these scenarios to show your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the hotel’s approach to VIP guest experiences or staff development programs. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
