At a Glance
- Tasks: Manage restaurant and bar operations while delivering exceptional customer service.
- Company: Join Hilton, the UK's #1 Great Place to Work 2026!
- Benefits: Competitive salary, free meals, career growth, and amazing discounts.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Be part of a vibrant team creating unforgettable guest experiences.
- Qualifications: Experience in food and beverage management or supervision.
The predicted salary is between 30750 - 30750 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
We are now recruiting for an Assistant Manager at the Hilton Birmingham Metropole's Gild Restaurant and Bar. The Gild Restaurant and Bar is at the heart of the hotel and welcomes guests 24 hours a day. Experience in a busy bar or nightclub with Supervisor or Assistant Manager responsibilities would be ideal for a role in this 24-hour lounge bar. A great team leader with a passion for creating a great Guest Experience would be ideal for this position.
A WORLD OF REWARDS
- Yearly salary of £30,750 plus service charge
- Free, healthy and high-quality meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member's areas
What will I be doing?
- Help manage Restaurant and Bar operations
- Maintain exceptional levels of customer service
- Recruit, manage, train and develop the Restaurant and Bar teams
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food and Payroll
- Drive sales to maximize budgeted revenue
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Assistant Bar & Restaurant Manager in Birmingham employer: Hilton Birmingham Metropole
At Hilton Birmingham Metropole, we pride ourselves on being recognised as the UK's #1 Great Place to Work 2026, fostering a vibrant and inclusive work culture that empowers our team members to thrive. With exceptional training, career development opportunities, and a commitment to employee well-being, including generous holiday allowances and discounts, we ensure that every team member feels valued and supported in their journey with us. Join us at the heart of hospitality, where your passion for guest experience can truly shine.
Contact Detail:
Hilton Birmingham Metropole Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Bar & Restaurant Manager in Birmingham
✨Tip Number 1
Network like a pro! Get chatting with folks in the hospitality industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences in the past.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you handle pressure and adapt to different situations during interviews. It’s all about showcasing your flexibility and problem-solving skills.
We think you need these skills to ace Assistant Bar & Restaurant Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you can bring warmth and positivity to our team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Bar & Restaurant Manager role. Highlight relevant experience in busy bar or restaurant settings, and don’t forget to mention any supervisory roles you've held. We appreciate a personal touch!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We’re looking for specific examples of your skills and achievements, so don’t be shy about showcasing what you’ve done!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Hilton Birmingham Metropole
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Hilton Birmingham Metropole and its Gild Restaurant and Bar. Research their menu, understand their service style, and be ready to discuss how your experience aligns with their values of hospitality and guest satisfaction.
✨Showcase Your Leadership Skills
As an Assistant Bar & Restaurant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved service standards. This will show them you’re ready to take on the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a busy shift or dealing with a dissatisfied guest. Think through potential scenarios in advance and prepare your responses to highlight your problem-solving skills and customer service focus.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
