At a Glance
- Tasks: Lead a team to maintain and enhance hotel operations while driving sustainability initiatives.
- Company: Hilton Belfast, a vibrant hotel in a prime location with a focus on hospitality and precision engineering.
- Benefits: Enjoy competitive pay, discounts, 28-33 days holiday, and wellness support.
- Other info: Join a diverse team committed to sustainability and community engagement.
- Why this job: Make a real impact in hospitality while developing your leadership skills in a dynamic environment.
- Qualifications: Hands-on maintenance experience, strong communication skills, and attention to detail required.
The predicted salary is between 25000 - 28000 £ per year.
Ideally positioned on the banks of the River Lagan, Hilton Belfast offers a central and vibrant location, just moments from the city's top cultural landmarks, thriving nightlife, and key business districts. Protect the asset. Lead the team. Own the master plan. A great hotel isn't just built on hospitality it’s built on precision engineering, seamless operations, and a relentless focus on asset care. From our 202 premium guest rooms and bustling Riverside Restaurant to our complex plant rooms, building management systems (BMS), and expansive event spaces, the physical hotel is our product.
At Hilton Belfast, we are looking for a commercial, hands-on, and strategic Maintenance Manager to lead our Property Operations team. This isn't just a "fixing things" job. You will lead and support a team of three maintenance assistants, driving sustainability initiatives to hit our environmental targets, and keeping a fast-paced, high-volume property running at absolute peak performance. As a Maintenance Manager, you will be responsible for the upkeep, maintenance, and management of all areas of the hotel, including energy conservation. You will use your leadership skills to inspire your team and provide a seamless guest experience every time.
What we offer:
- Permanent, full-time contract (40hrs per week) working across Monday - Saturday on rotational shifts
- Worldwide employee discounts at Hilton Hotels through Go Hilton program
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role:
The role requires someone who will be hands-on with repair and general maintenance. You will meet time deadlines, liaise with contractors and take responsibility for health and safety on the property. The right candidate, therefore, must be organised, a good communicator, and a hands-on manager. If you are passionate about hospitality and have a keen eye for attention to detail, then we would love to hear from you.
The core skills and experience required to succeed:
- Highly self-motivated, confident, decisive, and able to work with limited supervision
- Attention to the smallest details
- Good understanding of compliance in hospitality and hotels
- Ability to build and maintain a strong relationship with suppliers
- Results-focused with a desire to succeed
- Knowledge of electrics and health and safety
- Computer literacy is also a key for the compliance and audit part of the role
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
Maintenance Manager employer: Hilton Belfast
Hilton Belfast is an outstanding employer, offering a vibrant work culture where exceptional customer service is at the heart of everything we do. As a Guest Experience Specialist, you'll enjoy competitive pay, generous hotel discounts, and 28 days of holiday that increase with your service, all while being part of a supportive team that values your growth and progression within the Axiom Hospitality group.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Belfast. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Belfast
Don't be shy about reaching out to Hilton Belfast directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Belfast and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Belfast
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
