Conference and Banqueting Associate

Conference and Banqueting Associate

Part-Time 9.9 - 12.1 £ / hour (est.) No working from home possible
Hilton Belfast

At a Glance

  • Tasks: Join our team to set up and serve at exciting events, creating unforgettable experiences.
  • Company: Hilton Belfast, a vibrant hotel located by the River Lagan.
  • Benefits: Flexible shifts, competitive pay, discounts, and 28+ days holiday.
  • Other info: Opportunities for growth, training, and making a positive community impact.
  • Why this job: Be part of a dynamic team in the heart of Belfast's event scene.
  • Qualifications: Passion for hospitality and great communication skills; experience preferred but not essential.

The predicted salary is between 9.9 - 12.1 £ per hour.

Ideally positioned on the banks of the River Lagan, Hilton Belfast offers a central and vibrant location, just moments from the city's top cultural landmarks, thriving nightlife, and key business districts.

Be Part of the Action at Hilton Belfast!
Do you love the energy of live events? Are you enthusiastic, reliable, and looking for a varied role where no two days are ever the same?

At Hilton Belfast, our Conference & Events team delivers everything from high-powered corporate meetings and multi-day conferences to extravagant gala dinners and celebrations.

We are looking for an energetic C&B Team Member to join our team on a 24-hour weekly contract!

Whether you’re setting up a meeting room, serving banquet dinners, or helping execute a flawless evening event, your energy and attention to detail will help create memorable experiences for our guests.

What we offer

  • Competitve

Shift Patterns: Flexible across early mornings, afternoons, evenings, weekends, and bank holidays

  • Worldwide employee discounts at Hilton Hotels through Go Hilton program;
  • Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
  • 28 days holiday, including bank holidays, increasing yearly to 33 days;
  • Discounts across retail, restaurants, events and more through our benefits & rewards portal;
  • Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
  • Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
  • Yearly complimentary Axiom Xcape stayover after one year of service;
  • A growing team with great training, progression, and promotion opportunities;
  • Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
  • Free meals while on shift;
  • Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

As a Conference and Banqueting Associate, you will play a vital role in ensuring event spaces are prepared to the highest standard, supporting food and beverage service, and assisting in all aspects of event service.

Responsibilities will include but are not limited to

  • Setting up and breaking down event spaces according to client needs and hotel standards.
  • Assisting with food and beverage service during conferences, banquets, and special events.
  • Ensuring tables, buffets, and service areas are well-presented and maintained throughout events.
  • Providing attentive and friendly service to guests, responding to their needs effeciently.
  • Coordinating with the kitchen and service teams to ensure smooth service.
  • Clearing tables and resetting spaces for upcoming functions.
  • Upholding health, safety, and hygiene regulations in all food and beverage handling.
  • Assisting with any additional event duties as required by the banqueting team.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

  • Truly passionate about the Hospitality Industry
  • Previous conference and banqueting experience in a busy environment is preferred but not essential;
  • Excellent personal presentation;
  • Good understanding of food hygiene and health & safety procedures;
  • Ability to function independently with a minimum of supervision;
  • Excellent communication skills, the ability to communicate verbally and in writing ;
  • To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and the Hilton Belfast

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.

We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills.

We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint.

We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet.

Working closely with our Hotel Owners, we are committed to the journey to sustainability.

In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can.

Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising.

Our hotels aim to leave a positive impact on their neighbourhoods.

At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment.

Caring about people extends outside our business and is part of our DNA.

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Conference and Banqueting Associate employer: Hilton Belfast

Hilton Belfast is an outstanding employer, offering a vibrant work culture where exceptional customer service is at the heart of everything we do. As a Guest Experience Specialist, you'll enjoy competitive pay, generous hotel discounts, and 28 days of holiday that increase with your service, all while being part of a supportive team that values your growth and progression within the Axiom Hospitality group.

Hilton Belfast

Contact Details:

Hilton Belfast Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Conference and Banqueting Associate

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Hilton Belfast and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Conference and Banqueting Associate

Attention to Detail
Food Hygiene Knowledge
Health and Safety Procedures
Excellent Communication Skills
Teamwork
Flexibility
Event Setup and Breakdown

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hilton Belfast that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hilton Belfast.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hilton Belfast get a sense of who you are beyond your experience!

How to prepare for a job interview at Hilton Belfast

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hilton Belfast and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.