At a Glance
- Tasks: Create a welcoming atmosphere by maintaining cleanliness in public areas of the hotel.
- Company: Join Hilton Belfast, a vibrant hotel near cultural landmarks and nightlife.
- Benefits: Flexible hours, competitive pay, discounts, and great career progression opportunities.
- Other info: Be part of a diverse team with a focus on growth and inclusivity.
- Why this job: Perfect for students or anyone seeking flexibility while contributing to guest experiences.
- Qualifications: Enthusiastic, detail-oriented, and excellent customer service skills required.
The predicted salary is between 26400 - 26400 £ per year.
Salary: £12.71
Job Type: Flexible
Hours: Flexible
Town: Belfast
Ideally positioned on the banks of the River Lagan, Hilton Belfast offers a central and vibrant location, just moments from the city's top cultural landmarks, thriving nightlife, and key business districts.
Looking for flexibility, variety, and a role that fits around your life? We’re on the lookout for a Casual Public Areas Housekeeper to join our team on a flexible basis for evening shifts from 6pm onwards (approximately 4 hours per shift). Whether you're studying, juggling other commitments, or simply seeking a better balance, this is an opportunity to contribute to a welcoming guest experience—without the full-time grind.
Reporting directly to the Head Housekeeper, you will be responsible for maintaining the highest standards of cleanliness throughout the hotel. You will perform all required cleanliness tasks and ensure that our guests are receiving an excellent guest experience.
What we offer:
- Contract type & hours: Casual / Flexible hours available
- Worldwide employee discounts at Hilton Hotels through Go Hilton program
- Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
- 28 days holiday, including bank holidays, increasing yearly to 33 days
- Discounts across retail, restaurants, events and more through our benefits & rewards portal
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
- Yearly complimentary Axiom Xcape stayover after one year of service
- A growing team with great training, progression, and promotion opportunities
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
- Free meals while on shift
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role:
As a Public Area Cleaner, your focus will be to create a positive and memorable arrival experience for guests through high standards of cleanliness and efficient service. Responsibilities of the Public Area Cleaner will include but are not limited to:
- Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs
- Making sure that all public areas are beautifully presented to our guests, playing a key role in creating exceptional experiences
- Ensuring a high level of customer satisfaction is always delivered in line with our core values and standards
The ideal person for this role will be enthusiastic about change, focused on details and trusting.
The core skills and experience required to succeed:
- Highly self-motivated, confident, decisive and able to work with limited supervision
- Outstanding customer service skills with the ability to anticipate guests' needs
- A team player able to work to defined procedures and standards
- Results-focused with a desire to succeed
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Public Area Cleaner in Belfast employer: Hilton Belfast
At Hilton Belfast, we pride ourselves on being an excellent employer, offering flexible working hours that cater to your lifestyle while providing a vibrant work environment in the heart of Belfast. Our commitment to employee growth is evident through extensive training opportunities, competitive benefits including worldwide hotel discounts, and a supportive culture that values diversity and well-being. Join us to be part of a team that not only prioritises exceptional guest experiences but also rewards your dedication with various incentives and recognition for your service.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hilton Belfast and Axiom Hospitality. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking neat and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Public Area Cleaner in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for cleanliness and customer service shine through. We want to see that you're excited about creating a welcoming environment for our guests!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of a Public Area Cleaner. Mention any relevant experience or qualities that make you a great fit for our team.
Keep It Clear and Concise:We appreciate straightforward applications! Keep your writing clear and to the point, focusing on your key strengths and experiences that relate to the job description.
Apply Through Our Website:For the best chance of joining us at Hilton Belfast, make sure to apply directly through our website. It’s the easiest way for us to review your application and get in touch!
How to prepare for a job interview at Hilton Belfast
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with the key tasks like maintaining cleanliness and ensuring guest satisfaction. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming experience for guests, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you anticipated needs or resolved issues effectively.
✨Emphasise Your Flexibility
Given that the position offers flexible hours, highlight your ability to adapt to different schedules. Share any experiences where you've successfully managed your time around other commitments, showing that you're ready for the casual nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
