PURPOSE:
To support housekeeping department by working in Laundry room and ensure sufficient linen are available for daily operations. To maintain required productivity and required standards in housekeeping department.
The role of a Laundry Attendant is a practical and manual job which includes bending, carrying, standing and pushing/pulling equipment.
MAIN DUTIES:
- Soaking, ironing, folding, delivering clothes
- Washing (loading and unloading washers, dryers and chutes) linen, e.g. gym towels, staff uniforms, rugs etc.
- Examining laundered items to ensure cleanliness
- Sorting and counting dirty linen coming from the chute
- Placing clean linen and relevant pieces of uniform in plastic covers / containers
- Issuing uniforms to the staff during opening hours
- Storing hotel’s pillows, duvets, mattress / pillow protectors and toppers on shelves
- Storing laundered linen and uniforms as requested
- Sewing / mending torn articles by hand or with sewing machine
- Maintaining cleanliness of laundry machinery and laundry areas
- Perform additional laundry services as required
- Maintain stock levels
ESSENTIAL SKILLS / EXPERIENCE
- Ability to carry out manual tasks
- Close attention to detail
- Ability to work alone and in a team
- Hardworking, honest and reliable
- Excellent customer service skills
- Cleaning skills
- Ability to work under pressure
- Strong organisational skills
- Excellent communication skills
- Confident, professional and welcoming personality
- Respect for guests’ privacy
- Polite and helpful manner when dealing with guests and team members
