At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
We're on the lookout for an enthusiastic and motivated Fixed Term Contract Reservations & Events Coordinator to become a key part of our vibrant team at Hilton & Aloft Aberdeen TECA!
If you’re someone who brings a positive, can-do attitude, thrives on delivering top-notch admin support, and genuinely cares about creating smooth, professional service experiences, then we want to hear from you! This is your chance to play a vital role in the heart of our people operations — where no two days are the same, and your impact truly matters.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An extra day's holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year
And much much more!
The Cluster Reservations & Events Team is responsible for managing room reservations, group bookings, and event coordination across Hilton and Aloft Aberdeen TECA. This role ensures revenue optimization, seamless guest experiences, and efficient communication between sales, operations, and clients. The position supports revenue growth through proactive selling, accurate booking management, and exceptional service delivery.
KEY RESPONSIBILITIES
Reservations Management
Handle individual, group, and corporate reservations across cluster properties.
Process bookings via phone, email, online platforms, and internal systems.
Ensure accurate input of reservations into the PMS system.
Monitor room inventory and rates in coordination with Revenue Management.
Upsell rooms and packages to maximize revenue.
Maintain high standards of customer service and response times.
Follow Checklists at both Hilton & Aloft Aberdeen.
Events and Group Coordination
Manage inquiries for meetings, conferences, and social events.
Prepare proposals, contracts, and event orders in line with hotel standards.
Coordinate with Sales, F&B, Banqueting, and Operations teams to ensure smooth execution.
Conduct site inspections when required.
Follow up with clients pre- and post-event to ensure satisfaction and repeat business.
Revenue & Administration
Assist in forecasting and tracking group room blocks.
Monitor cut-off dates,
OUR HOTEL
We're on the lookout for an enthusiastic and motivated Fixed Term Contract Reservations & Events Coordinator to become a key part of our vibrant team at Hilton & Aloft Aberdeen TECA!
If you’re someone who brings a positive, can-do attitude, thrives on delivering top-notch admin support, and genuinely cares about creating smooth, professional service experiences, then we want to hear from you! This is your chance to play a vital role in the heart of our people operations — where no two days are the same, and your impact truly matters.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An extra day's holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year
And much much more!
The Cluster Reservations & Events Team is responsible for managing room reservations, group bookings, and event coordination across Hilton and Aloft Aberdeen TECA. This role ensures revenue optimization, seamless guest experiences, and efficient communication between sales, operations, and clients. The position supports revenue growth through proactive selling, accurate booking management, and exceptional service delivery.
KEY RESPONSIBILITIES
Reservations Management
Handle individual, group, and corporate reservations across cluster properties.
Process bookings via phone, email, online platforms, and internal systems.
Ensure accurate input of reservations into the PMS system.
Monitor room inventory and rates in coordination with Revenue Management.
Upsell rooms and packages to maximize revenue.
Maintain high standards of customer service and response times.
Follow Checklists at both Hilton & Aloft Aberdeen.
Events and Group Coordination
Manage inquiries for meetings, conferences, and social events.
Prepare proposals, contracts, and event orders in line with hotel standards.
Coordinate with Sales, F&B, Banqueting, and Operations teams to ensure smooth execution.
Conduct site inspections when required.
Follow up with clients pre- and post-event to ensure satisfaction and repeat business.
Revenue & Administration
Assist in forecasting and tracking group room blocks.
Monitor cut-off dates,
Fixed Term Reservations & Events Coordinator in Aberdeen employer: Hilton Aberdeen TECA
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. As part of our team at Hilton & Aloft Aberdeen TECA, you will enjoy a range of benefits including flexible working arrangements, enhanced leave options, and opportunities for professional growth, all while contributing to an environment where your impact truly matters. Join us in creating exceptional guest experiences in one of the Top 30 Best Places to Work in Hospitality!
