At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and oversee hotel operations overnight.
- Company: Join the Hilton Aberdeen TECA team and be part of a renowned hospitality brand.
- Benefits: Enjoy discounted hotel room rates for you and your friends.
- Other info: Perfect for night owls who thrive in a dynamic, quiet environment.
- Why this job: Be the night hero, ensuring guests have a fantastic stay while honing your hospitality skills.
- Qualifications: Experience in hospitality or finance, strong attention to detail, and good communication skills.
The predicted salary is between 22000 - 26000 € per year.
We are currently looking for a Night Supervisor to join our Front Office Team at the Hilton Aberdeen TECA. The successful applicant will have a positive ‘can do’ attitude, be passionate about providing an excellent service and show that they care.
Responsibilities
- Welcome late-arriving guests, handling check‑ins, check‑outs, and everything in between.
- Handle night audits and end‑of‑day reports, keeping things organized and ready for the morning crew.
- Take the lead as the Manager on Duty overnight, confidently overseeing hotel operations and acting as the main point of contact for guests and the team throughout the night.
- Support and guide the night team during shift, ensuring tasks are completed smoothly and high standards of service are maintained at all times.
- Be the go‑to for any guest requests or concerns during the night, providing assistance such as room service or resolving issues.
- Handle any overnight incidents or emergencies calmly and professionally, following hotel procedures when needed.
- Keep lobby and public areas tidy and welcoming, preparing the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, ensuring a peaceful night’s stay for guests.
- Coordinate with the early morning team to hand off a seamless shift.
- Build strong communication with other departments to pass on any important updates or guest requests.
Qualifications
- Previous experience in hospitality or finance roles, with an understanding of accounting principles.
- Strong attention to detail and accuracy, particularly in financial reconciliation.
- Good communication skills and the ability to handle guest enquiries professionally.
- Basic IT skills and familiarity with property management systems (PMS).
- Flexibility to work night shifts and the ability to remain focused and productive.
- A natural night owl comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile.
- Good with numbers and detail‑oriented, especially when handling nightly audits and reports.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Benefits
- Discounted hotel room rates for you and your friends.
Night Auditor employer: Hilton Aberdeen TECA-Nights
At Hilton Aberdeen TECA, we pride ourselves on fostering a supportive and dynamic work environment where our Night Auditors can thrive. With a strong emphasis on employee growth and development, we offer comprehensive training and opportunities for advancement within the hospitality industry. Enjoy unique benefits such as discounted hotel room rates and the chance to be part of a passionate team dedicated to delivering exceptional service, all while working in a vibrant location that values your contributions.
Contact Detail:
Hilton Aberdeen TECA-Nights Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Supervisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to night audits and guest services. We suggest role-playing with a mate to boost your confidence and ensure you can showcase your ‘can do’ attitude effectively.
✨Tip Number 3
Don’t forget to highlight your flexibility and night owl tendencies during interviews. Show them you’re ready to thrive in the quiet yet active world of night shifts – it’s all about that energy!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Hilton Aberdeen TECA.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing excellent service and have a positive attitude.
Highlight Relevant Experience:Make sure to mention any previous roles in hospitality or finance. We’re looking for someone with a solid understanding of accounting principles, so don’t be shy about showcasing your skills!
Be Detail-Oriented:Since the Night Auditor role involves handling audits and reports, it’s crucial to demonstrate your attention to detail. Use specific examples in your application to show how you’ve excelled in this area before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hilton Aberdeen TECA-Nights
✨Know Your Night Audit Basics
Brush up on your understanding of night audits and financial reconciliation. Be ready to discuss how you would handle end-of-day reports and any discrepancies, as this shows you’re detail-oriented and prepared for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent service in previous roles. Think about times when you’ve resolved guest issues or handled complaints, as this will demonstrate your ability to maintain high standards during the night shift.
✨Demonstrate Leadership Qualities
As a Night Supervisor, you'll be the Manager on Duty. Share experiences where you've led a team or taken charge in a challenging situation. This will highlight your confidence and capability to oversee hotel operations effectively.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific overnight incidents or emergencies. Prepare by thinking through potential scenarios and your responses, showcasing your calmness and professionalism under pressure.
