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- Tasks: Deliver top-notch customer service and manage inquiries via phone and email.
- Company: Leading engineering components supplier in the UK with a strong reputation.
- Benefits: Salary of £28,000, pension contribution, and extra leave for volunteering and birthdays.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Excellent communication skills and experience in a customer-focused role.
- Other info: Proactive approach is key in this rewarding position.
The predicted salary is between 16800 - 28000 £ per year.
A leading engineering components supplier in the UK is looking for a Customer Service Representative to join their team. This role involves delivering high-quality customer service, managing inquiries via phone and email, and processing orders accurately.
Candidates should have excellent communication skills, a proactive approach, and experience in a customer-focused role.
The position offers a salary of £28,000 and several benefits, including a pension contribution and additional leave for volunteering and birthdays.
B2B Customer Success & Order Specialist in North East employer: Hilman & Co.
Contact Detail:
Hilman & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Success & Order Specialist in North East
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering high-quality customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're proactive and engaged, plus it gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace B2B Customer Success & Order Specialist in North East
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about delivering top-notch customer service, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your proactive approach in previous roles.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your CV and cover letter to highlight your experience in customer-focused roles. Mention specific examples of how you've managed inquiries or processed orders accurately in the past.
Be Authentic: Let your personality shine through in your application! We’re looking for someone who can connect with our customers, so don’t hesitate to share a bit about yourself and what makes you passionate about customer service.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Hilman & Co.
✨Know the Company Inside Out
Before your interview, take some time to research the engineering components supplier. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a B2B Customer Success & Order Specialist, excellent communication is key. Prepare examples from your past experiences where you successfully managed customer inquiries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Proactivity
Employers love candidates who take initiative. Think of instances where you went above and beyond for a customer or improved a process. Sharing these stories will highlight your proactive approach and align with what they’re looking for in a candidate.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
