Location Coordinator - Southeast London in Greenwich

Role Summary

The Location Coordinator plays a key role in supporting the Location Pastor and Key Team by coordinating the operational, administrative, and compliance functions required for the effective running of Sunday services and midweek church activities.

This role focuses on maintaining systems, processes, communication, and operational rhythms that enable volunteers, leaders, and teams to serve effectively while creating a positive and welcoming church experience.

Working closely with the Location Pastor and Key Team, the successful candidate will support volunteer administration, safeguarding and compliance requirements, Sunday service preparation and reporting, and the smooth day-to-day operation of the location.

Key Responsibilities

• Midweek Coordination & Administration
• Maintain effective communication with Key Team members, Group Leaders, and Operations Teams regarding upcoming events, activities, and operational requirements.
• Coordinate follow-up actions arising from Sunday debriefs and ensure agreed actions are completed.
• Manage and maintain the Location Calendar, ensuring activities and events are accurately recorded and communicated.
• Support the administration of Church Suite, facilitating volunteer follow-up, integration processes, and accurate record keeping.
• Maintain accurate volunteer and operational records, ensuring documentation remains current and organised.
• Volunteer Compliance & Safeguarding
• Coordinate and process DBS checks in line with safeguarding requirements.
• Monitor volunteer compliance records, ensuring all required documentation, training, and checks remain up to date.
• Escalate safeguarding concerns or compliance matters to the appropriate manager when required.
• Sunday Operations
• Work alongside Sunday Team Leaders to support the smooth and effective running of services.
• Ensure teams are organised, informed, and appropriately briefed ahead of services.
• Prepare, update, and distribute MC Cards, Day Sheets, and other Sunday service documentation.
• Compile and submit Sunday reports and relevant service data.
• Process Sunday banking in accordance with established financial procedures.
• Coordinate Sunday-related purchases and operational orders as required.
• Open and close the building when required and ensure facilities are prepared for all church activities.
• Building Management & Health & Safety
• Maintain records of incidents and accidents, ensuring reporting procedures are completed appropriately.
• Support compliance with Health & Safety policies and procedures.
• Monitor records to ensure First Aiders and Fire Safety Wardens remain appropriately trained and compliant.
• Escalate facilities, building, health and safety, or compliance concerns when necessary.
• Additional Responsibilities
• Support conferences, church events, and other activities as required.
• Undertake additional duties reasonably requested by your line manager to support the needs of the location and wider church.

About You

• Personal Attributes
• Faith
• A personal relationship with and commitment to Jesus Christ.
• Demonstrates Christ-centred leadership and values.
• Commitment
• Committed to the vision, culture, and growth of Hillsong Church.
• Regularly attends Sunday services and actively participates in church life.
• Teamwork
• Values unity and collaboration.
• Inclusive, trustworthy, and committed to building healthy team culture.
• Spiritual Maturity
• Faith-filled, humble, generous, joyful, and dependable.
• Demonstrates good stewardship of time, gifts, resources, and calling.
• Lifestyle
• Lives in accordance with Biblical standards and Hillsong Church values.

Skills, Experience & Knowledge

Experience

• Experience serving within a church environment, including leading teams or ministries.
• Previous experience in administration, coordination, or operations roles is highly desirable.
• Experience coordinating events, managing resources, and supporting volunteers is advantageous.
• Familiarity with Church Suite or similar church management systems is beneficial.

Skills & Knowledge

• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities, with the capacity to manage multiple priorities.
• High attention to detail and accuracy across administrative processes and record management.
• Proficiency in standard office software, including email, word processing, and spreadsheets.
• Ability to build positive relationships with volunteers, leaders, venue staff, and stakeholders.
• Flexible, adaptable, and willing to support the wider needs of the church when required.

Why Join Us?

This is an exciting opportunity to play a significant role in the life of a local church community, supporting leaders, empowering volunteers, and helping create environments where people can encounter Jesus and grow in their faith.

If you are organised, proactive, and passionate about serving the local church, we would love to hear from you.

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