Key Account Manager - eComm

Key Account Manager - eComm

Full-Time 28800 - 42000 € / year (est.) No home office possible
Hill's Pet Nutrition

At a Glance

  • Tasks: Manage key online retailers and drive eCommerce growth through strategic partnerships.
  • Company: Join Colgate-Palmolive, a global leader in consumer products, dedicated to innovation and sustainability.
  • Benefits: Enjoy learning opportunities, a dynamic work environment, and potential for international career growth.
  • Other info: Inclusive workplace committed to diversity and personal growth.
  • Why this job: Be part of a digital-first journey, impacting the future of pet nutrition while building valuable skills.
  • Qualifications: 3 years in account management, eCommerce knowledge, strong analytical and organisational skills required.

The predicted salary is between 28800 - 42000 € per year.

Join to apply for the Key Account Manager - eComm role at Hill\'s Pet Nutrition

Join to apply for the Key Account Manager - eComm role at Hill\'s Pet Nutrition

No Relocation Assistance Offered
Job Number #168323 - Surrey, England, United Kingdom
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let\'s build a brighter, healthier future for all.
Location: Woking
Reporting to: Customer Development Manager - eCommerce
Why Work For Hill\'s Pet Nutrition:

  • The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
  • The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
  • The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
  • The Hill\'s Pet Nutrition Values: To help enrich and lengthen the special relationships between people and their pets.
Job Purpose
In this pivotal role, you\'ll be a vital part of our eCommerce journey to be \"digital first.\" You\'ll manage and grow relationships with a portfolio of key online and omnichannel retailers, helping us gain market share, optimize support for our beloved brands, and implement powerful Joint Value Creation Plans. This is an ideal stepping stone for someone passionate about eCommerce and ready to take on new challenges!
What You\'ll Do:
  • Drive Commercial Success: Work closely with the Senior eCommerce Customer Development Manager to meet sales targets and ensure high customer satisfaction with our key online and omnichannel partners.
  • Execute & Optimize: Support the planning and execution of dynamic promotional campaigns, seamless new item setups, and impactful product launches across our major eCommerce accounts.
  • Analyze & Strategize: Gather and analyze crucial customer and market insights, preparing compelling presentations and reports that inform our strategies and decisions.
  • Forecasting & Inventory: Maintain accurate sales forecasts and ensure timely inventory updates, collaborating closely with our Supply Chain and Marketing teams to keep operations smooth.
  • Relationship Building: Assist in coordinating customer meetings, preparing essential materials, and diligently following up on agreed actions to strengthen partnerships.
  • Digital Shelf Excellence: Support the creation and ongoing monitoring of our digital content, ensuring product pages are meticulously optimized for maximum visibility and conversion.
  • Learn & Grow: Actively participate in cross-functional project teams, gaining invaluable experience and learning from experienced mentors and colleagues in a rapidly evolving environment.
What You\'ll Bring:
  • Account Management Experience: At least 3 years of proven commercial experience in account management with retailers, ideally with some exposure to eCommerce.
  • eCommerce Savvy: Some knowledge and/or experience in eCommerce, with a good understanding of digital marketing channels and how to leverage them for business growth.
  • Analytical Prowess: Proficient in digital shelf analysis tools and adept at leveraging data to build compelling business cases.
  • Tech Proficiency: Fully proficient in all Google tools, with demonstrable experience in dashboard building.
  • Collaborative Spirit: You\'re service-oriented, enjoy building strong relationships, and thrive on fostering innovation with colleagues in marketing and commercial campaigns.
  • Organizational Skills: Well-organized, structured, and possess a proven ability to execute plans brilliantly with customers.
  • Commercial Acumen: You understand the basics of financial profitability and setting terms and conditions for prospective clients.
  • Education: Educated to degree level.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development
  • Industries

    Manufacturing

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Key Account Manager - eComm employer: Hill's Pet Nutrition

At Hill's Pet Nutrition, part of Colgate-Palmolive, we pride ourselves on being an exceptional employer that champions a culture of caring, inclusivity, and courage. Located in Surrey, our team enjoys robust learning and development opportunities, a dynamic work environment, and the chance to engage with global brands, all while contributing to a mission that enriches the lives of pets and their owners. Join us to grow your career in a supportive atmosphere where your contributions truly matter.

Hill's Pet Nutrition

Contact Detail:

Hill's Pet Nutrition Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Key Account Manager - eComm

Tip Number 1

Familiarise yourself with Hill's Pet Nutrition and their eCommerce strategies. Understanding their brand values and how they position themselves in the market will help you tailor your approach during interviews.

Tip Number 2

Network with current or former employees of Colgate-Palmolive, especially those in eCommerce roles. They can provide valuable insights into the company culture and expectations for the Key Account Manager position.

Tip Number 3

Stay updated on the latest trends in eCommerce and digital marketing. Being able to discuss recent developments or case studies during your interview will demonstrate your passion and knowledge in the field.

Tip Number 4

Prepare to showcase your analytical skills by bringing examples of how you've used data to drive decisions in previous roles. This will be crucial in demonstrating your fit for the role's responsibilities.

We think you need these skills to ace Key Account Manager - eComm

Account Management Experience
eCommerce Knowledge
Digital Marketing Understanding
Analytical Skills
Proficiency in Digital Shelf Analysis Tools
Data-Driven Decision Making
Google Tools Proficiency

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in account management and eCommerce. Use keywords from the job description to demonstrate that you meet the specific requirements of the Key Account Manager role.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for eCommerce and your understanding of the industry. Mention specific achievements in previous roles that align with the responsibilities outlined in the job description.

Showcase Analytical Skills:In your application, provide examples of how you've used data analysis to drive business decisions. Highlight any experience with digital shelf analysis tools or dashboard building, as these are crucial for the role.

Demonstrate Collaborative Spirit:Emphasise your ability to work well in cross-functional teams. Share experiences where you've successfully collaborated with marketing or supply chain teams to achieve common goals, as this is key for the position.

How to prepare for a job interview at Hill's Pet Nutrition

Showcase Your eCommerce Knowledge

Make sure to highlight any experience you have in eCommerce during the interview. Discuss specific digital marketing channels you've worked with and how you've leveraged them for business growth. This will demonstrate your understanding of the role's requirements.

Prepare Data-Driven Insights

Since the role involves analysing customer and market insights, come prepared with examples of how you've used data to inform strategies in previous positions. Bring along any relevant reports or presentations that showcase your analytical skills.

Demonstrate Relationship-Building Skills

The Key Account Manager role requires strong relationship management. Be ready to discuss how you've successfully built and maintained relationships with clients or partners in the past. Use specific examples to illustrate your collaborative spirit and service-oriented approach.

Familiarise Yourself with Hill's Values

Research Hill's Pet Nutrition and understand their core values of Caring, Inclusive, and Courageous. During the interview, align your answers with these values to show that you're a good cultural fit for the company.