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- Tasks: Manage key customer relationships and drive growth in waste solutions.
- Company: Join Hills, a respected family-owned business with over 120 years of experience.
- Benefits: Enjoy healthcare plans, generous holiday allowance, and exclusive discounts.
- Why this job: Make a real impact on sustainability while developing your career in a dynamic environment.
- Qualifications: Experience in account management or sales, strong communication, and problem-solving skills.
- Other info: Access ongoing training and enjoy a supportive workplace culture.
The predicted salary is between 32000 - 36000 ÂŁ per year.
Location: Swindon / Wiltshire (with travel as required)
Salary: £38,000.00 – £42,000.00 per annum + sales bonus (capped at 10%)
Hours: 37.5 hours per week
Contract: Full‑time, Permanent
Company Car/Car Allowance
Join Our Team at Hills! We are looking for a Key Account Manager to join our Waste Sales team. This is a full‑time, permanent role offering a competitive salary and a fantastic benefits package, with the opportunity to play a key role in driving performance and growth across our waste collection operations.
What is the role all about?
As our Key Account Manager, you’ll be responsible for managing and developing mid to high-value, multi-site key customer relationships across Hills Waste Solutions. Your focus will be on maximising profitability, ensuring full compliance with environmental and waste legislation, while building long term partnerships with customers. You will be supporting their sustainability goals and ensuring they receive a high standard of service and proactive account management.
What you will be doing:
- Develop and maintain strong, profitable relationships with key customers
- Generate and secure new business opportunities as well as revenue growth through upselling and cross‑selling
- Proactively identify innovative solutions, leading projects through the full lifecycle from concept to completion.
- Maintain a robust portfolio to support ongoing business growth
- Collaborate with the Bid Manager and sales team to deliver sales success
- Liaise with senior management to support the development of new products, services and markets
- Monitor competitor activity, services and pricing structures
- Maintain accurate contractual documentation, quotations and compliance data via the CRM system.
- Prepare monthly performance reports and attend team meetings as required
- Achieve monthly and annual targets agreed with the Sales Manager
- Support other field sales colleagues where needed to achieve customer satisfaction business growth
What we are looking for:
Essential:
- Proven experience in account management or sales within waste, environmental, or related operational sectors.
- Strong commercial and negotiation skills with the ability to secure profitable business.
- Good understanding of the commercial waste and recycling sector.
- Strong relationship‑building and stakeholder management skills.
- Confident communicator with the ability to influence at all levels.
- Creative and innovative approach to problem solving.
- Ability to manage multiple priorities and work to targets.
- Competent IT skills and experience using CRM or sales databases.
Desirable:
- Skills in managing complex accounts and coordinating multiple projects effectively.
- Ability to analyse data and identify meaningful trends.
- Working knowledge of waste legislation such as EPA, Duty of Care requirements and Hazardous Waste Regulations.
Why join us?
You’ll be joining an established and respected Waste Sales team, where you’ll have the opportunity to influence growth, shape customer relationships and play a key role in the continued success of Hills Waste Solutions.
Why you will love working here:
- Healthcare Cash Plan – dental, optical, physiotherapy, prescriptions + free 24/7 remote GP for you and your family.
- Award‑Winning Online Wellbeing Hub – expert resources to support your mental, physical, and financial wellbeing.
- 24/7 Support When You Need It – confidential employee assistance programme helpline (managed by an external provider) and up to 6 free counselling sessions every year.
- Family‑Friendly Benefits – enhanced maternity and paternity policies, plus life assurance for peace of mind.
- Generous Holiday Allowance – 21–25 days (rising to 28) with the flexibility to buy or sell days – All manageable via our employee self‑service mobile app.
- Good attendance credits – earn good attendance credits which can be traded in for more holiday days.
- Cycle‑to‑Work Scheme – save money, stay fit, go green.
- Exclusive Discounts – big savings on shopping, dining, gyms, travel, and entertainment.
- Grow Your Career – access to ongoing training and development via our “Learning For All” platform.
- Make a Difference – up to 2 paid volunteering days each year for causes you care about.
- Refer‑a‑Friend Bonus – cash rewards when you successfully refer a friend.
Ready to apply? If this sounds like the perfect fit, click Apply today to become our new Key Account Manager. We’d love to hear from you!
About Us Across Wiltshire and surrounding counties, The Hills Group of companies manages and recycles waste, produces essential construction materials through quarrying and ready mixed concrete, and builds award‑winning homes in sought after locations. Established in 1900 and family‑owned, The Hills Group has evolved over the past four generations into a multi‑million pound business, harnessing the latest technologies, pioneering major infrastructure projects, and employing over 600 people. Whether extracting minerals, managing and recycling waste or building new homes, the same qualities of energy, enterprise, affability and confidence with which Hills was founded, still characterise the Hills business today. Hills is committed to providing an equitable workplace for all. We aim to ensure our workplaces are free from discrimination, and that our current and future colleagues are treated fairly and with dignity and respect. Please feel free to contact us directly should you wish to discuss how we can ensure a positive experience for you.
Key Account Manager in Swindon employer: Hills Group
Contact Detail:
Hills Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the waste and environmental sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Hills Waste Solutions thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions confidently but also show your genuine interest in the company. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a service. Highlight your experience in account management and how you can bring value to Hills. Keep it concise, engaging, and tailored to the role of Key Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. So, hit that apply button and let’s get the ball rolling on your new career!
We think you need these skills to ace Key Account Manager in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the waste sector and how your background makes you the perfect fit for Hills. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven growth or improved customer relationships in previous roles. We’re all about results here at Hills!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, plus you’ll get to see more about what we do and our fantastic benefits. We can’t wait to hear from you!
How to prepare for a job interview at Hills Group
✨Know Your Waste Sector
Make sure you brush up on your knowledge of the waste and recycling sector. Understand the key legislation, like EPA and Duty of Care requirements, as well as current trends in sustainability. This will show that you're not just interested in the role but are also informed about the industry.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past. Think about specific instances where you turned a challenging situation into a positive outcome, highlighting your negotiation skills and ability to influence stakeholders.
✨Prepare for Problem-Solving Questions
Expect questions that assess your creative and innovative approach to problem-solving. Be ready to discuss how you've identified and implemented solutions in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarise Yourself with CRM Systems
Since you'll be using a CRM system to maintain documentation and track performance, it’s a good idea to familiarise yourself with common CRM tools. If you have experience with specific systems, be prepared to discuss how you've used them to enhance account management and drive sales growth.
