Works Insight and Programme Manager in Uxbridge

About the role

At Hillingdon, we're improving how we plan, monitor and deliver works programmes across our housing and operational assets. We're looking for a Works Insight and Programme Manager who can turn information into action. Someone who can see beyond the spreadsheet, spot risks early, challenge where needed and make sure programmes stay on track. You'll support the Adaptations and Works Insight Manager by providing programme oversight, performance insight and financial monitoring across a range of works programmes. Working across operational teams, contractors and stakeholders, you'll help ensure projects are delivered safely, efficiently and in line with agreed priorities. This role is both Civic Centre and site based, giving you the opportunity to work closely with the people delivering services on the ground while providing the insight and assurance needed to support decision making.

Key Responsibilities

• Coordinate and oversee works programmes across operational assets.
• Monitor programme performance, risks, dependencies and milestones.
• Act as an escalation point for complex or high-risk programme issues.
• Ensure programme, performance and financial data is accurately maintained across OneServe, Compliance 365 and Oracle.
• Monitor budgets, forecasts and expenditure, identifying risks and pressures.
• Produce insight and reporting to support operational and strategic decision-making.
• Lead and develop the Works Insight and Programmes team.
• Support complaints, enquiries and stakeholder requests relating to programme delivery.
• Drive continuous improvement through performance analysis and programme insight.

About You

You don't necessarily need to come from a housing background. What matters is your ability to manage programmes, understand performance data and work with others to deliver results. You are:

• Analytical – You use data and insight to identify issues and opportunities.
• Organised – You can manage competing priorities and keep programmes moving.
• Collaborative – You build strong relationships across teams and with contractors.
• Solutions-focused – You take ownership and find practical ways forward.
• A confident leader – You support and develop others while maintaining high standards.
• Committed to improvement – You're always looking for better ways of working.

If you're passionate about performance, programme delivery and improving services for residents, we'd love to hear from you.

About us

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Here’s a comprehensive overview of the fantastic benefits we provide:

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Perkbox Benefits – Access a variety of offers and discounts through our Perkbox Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
• Trade Union Membership – The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership.

Equity, Diversity and Inclusion Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.

The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:

• 2 years of Referencing

Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.