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- Tasks: Coordinate and administer the Deprivation of Liberty Safeguards process for vulnerable adults.
- Company: Join Hillingdon Council, dedicated to safeguarding human rights and supporting residents.
- Benefits: Enjoy flexible working hours, generous holiday entitlement, and mental health support.
- Why this job: Make a direct impact on the wellbeing of vulnerable residents while developing your skills.
- Qualifications: Experience in administration; knowledge of the Mental Capacity Act is a plus.
- Other info: We promote diversity and offer guaranteed interviews for candidates with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Are you a detail-oriented, proactive individual with a passion for safeguarding and human rights? Do you want to play a pivotal role in protecting the liberty of vulnerable adults? If so, we have an exciting opportunity for you to join Hillingdon Council as a Deprivation of Liberty Safeguards (DoLS) Coordinator.
About the Role:
As a DoLS Coordinator, you will support the Council’s responsibilities under the Mental Capacity Act 2005 by coordinating and administering the Deprivation of Liberty Safeguards process. You will ensure that applications are legally compliant, processed efficiently, and monitored closely — all while maintaining clear and empathetic communication with professionals and families.
Key responsibilities include:
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Reviewing and processing statutory DoLS Forms (Forms 3, 4 and 5) to ensure compliance and timely authorisations.
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Managing daily queries via the DoLS inbox and telephone line, including from families, social care professionals, and other stakeholders.
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Supporting Best Interests Assessors (BIAs) with guidance on protocols and case-related questions.
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Reviewing reports and recommendations from Paid Relevant Person’s Representatives (RPRs).
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Supporting the delivery of MCA and DoLS workshops to promote awareness and training.
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Maintaining up-to-date and accurate records, supporting audits and statutory reporting.
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Identifying opportunities for service improvement and contributing to the ongoing development of the DoLS function.
About You:
We’re looking for someone who is:
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Experienced in administration within a health, legal, or social care setting.
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Knowledgeable about the Mental Capacity Act and the DoLS framework (or willing to learn).
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Highly organised, with excellent attention to detail and time management skills.
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A confident communicator who can handle sensitive issues with empathy and professionalism.
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Discreet and reliable when dealing with confidential information.
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Proficient in Microsoft Office and familiar with digital case management systems.
It would be great if you also have:
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Experience supporting or delivering training or workshops.
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Familiarity with legal documentation and statutory safeguarding processes.
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A background in safeguarding, compliance, or adult social care.
Why Join Us?
At Hillingdon, we’re proud to put residents first – and that starts with our dedicated teams. In this role, you’ll be making a direct impact on the rights and wellbeing of some of our most vulnerable residents.
About us
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation\’s success.
Recruitment Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject tothe following pre-employment screening:
- Basic DBS Check
- Qualifications Check
- 3 years of Referencing
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
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DoLS Coordinator employer: Hillingdon Council
Contact Detail:
Hillingdon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DoLS Coordinator
✨Tip Number 1
Familiarise yourself with the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards process. Understanding these frameworks will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the field of social care and safeguarding. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you for the position.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've demonstrated attention to detail, empathy, and effective communication. Be ready to discuss how you would handle sensitive situations related to vulnerable adults.
✨Tip Number 4
Showcase your organisational skills by creating a mock schedule or plan for managing DoLS applications. This practical demonstration can set you apart from other candidates and highlight your proactive approach to the role.
We think you need these skills to ace DoLS Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a DoLS Coordinator. Familiarise yourself with the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards process to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in administration within health, legal, or social care settings. Emphasise your organisational skills, attention to detail, and any experience you have with safeguarding or compliance to align with the job requirements.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for safeguarding and human rights. Share specific examples of how your skills and experiences make you a suitable candidate for the role, and convey your enthusiasm for contributing to the wellbeing of vulnerable adults.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a DoLS Coordinator.
How to prepare for a job interview at Hillingdon Council
✨Know Your Legislation
Familiarise yourself with the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards process. Being able to discuss these topics confidently will demonstrate your knowledge and commitment to safeguarding vulnerable adults.
✨Showcase Your Communication Skills
As a DoLS Coordinator, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've handled sensitive conversations in the past, highlighting your empathy and professionalism.
✨Demonstrate Organisational Skills
Be ready to discuss your time management and organisational strategies. You might be asked how you prioritise tasks or manage multiple queries, so think of specific instances where you've successfully juggled responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, particularly in relation to compliance and service improvement.
