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- Tasks: Lead the plant area, create stunning displays, and provide expert customer advice.
- Company: Join Hillier Nurseries Ltd, a family business with over 150 years of history.
- Benefits: Enjoy a £30,000 salary, 31 days leave, and 20% employee discount.
- Why this job: Combine your passion for plants with leadership in a vibrant retail environment.
- Qualifications: Retail management experience and a love for gardening are essential.
- Other info: Flexible hours, full training, and a supportive team await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about plants and do you have a flair for leadership and a desire to make a difference in a dynamic and growing environment? We are looking for an enthusiastic Plant Area Manager to join our team, and no formal horticultural experience is required!
Our Hillier Garden Centre at Three Legged Cross is a well-established and popular destination for gardening enthusiasts. We are dedicated to providing our customers with a diverse range of high-quality plants, gardening supplies, and exceptional service. Our mission is to inspire and support our customers in creating beautiful and sustainable outdoor spaces.
As the Plant Area Manager, you will play a pivotal role in overseeing the daily operations of our plant area. You'll be responsible for ensuring our plants are well cared for, creating visually stunning displays, and providing advice to our customers. Your passion for plants and ability to lead a team will be key to your success in this role.
This role is being offered on a full‐time, permanent basis of 37.5 hours per week, which includes alternate weekend working.
We offer:
- Salary of £30,000 per annum
- Life assurance at 4× annual salary
- Option to join enhanced group pension plan
- Sociable hours
- Full training
- Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave
- Free onsite parking
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
- Company Christmas gifts (eligibility based on start date with Company)
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
- Free entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally
Skills and Experience:
- Previous experience in retail management.
- A passion for plants and gardening.
- Excellent customer service and communication skills.
- Ability to manage and motivate a team.
- Strong organizational and time management skills.
- Experience of managing budgets, sales targets, cost control, and improving profitability.
Personal attributes:
- Ability to lead, inspire, and motivate a diverse team of staff.
- Strong delegation skills to ensure efficient task distribution across the team/other departments.
- Problem solving mindset to address daily operational challenges swiftly and effectively.
- Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience.
- A natural ability to manage complaints and feedback professionally and proactively.
- Passion for customer service and the ability to create a welcoming environment.
- Strong multitasking abilities to manage the plant area, including stock control, operations, and staffing.
- High attention to detail, ensuring the plant area is well presented and efficiently managed.
- Ability to adapt to seasonal demands and changes in customer preferences.
- Willingness to work flexible hours, including weekends and Bank Holidays.
- Enthusiasm for sustainability and environmentally friendly practices.
- Ability to stay calm and composed in a challenging environment, particularly during busy seasons.
- Initiative to take ownership of tasks and make decisions that benefit the business.
You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Please note that we will only consider candidates who are located in the UK and have the right to work status. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Garden Centre Retail Department Manager (Horti) in Three Legged Cross employer: Hillier Nurseries Ltd
Contact Detail:
Hillier Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Retail Department Manager (Horti) in Three Legged Cross
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hillier Nurseries. Understand their values, mission, and what makes them unique in the gardening world. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Show off your passion for plants! During your interview, share stories about your gardening experiences or any projects you've worked on. This will demonstrate your enthusiasm and make you stand out as a candidate who truly cares about the role.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios, like managing a busy day at the plant area or resolving customer complaints. This will showcase your problem-solving skills and ability to lead a team effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Garden Centre Retail Department Manager (Horti) in Three Legged Cross
Some tips for your application 🫡
Show Your Passion for Plants: Make sure to highlight your love for gardening and plants in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating beautiful outdoor spaces!
Tailor Your Experience: Even if you don’t have formal horticultural experience, share any relevant retail management or customer service experience. We’re keen to see how your skills can translate into this role, so don’t hold back!
Be Yourself: Let your personality shine through in your written application. We’re all about creating a friendly and inclusive environment, so showing us who you are will help us get to know you better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hillier Nurseries Ltd
✨Know Your Plants
Brush up on your plant knowledge before the interview. Familiarise yourself with common plants, their care requirements, and any seasonal trends. This will show your passion for horticulture and help you engage in meaningful conversations about the products you'll be managing.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff, resolved conflicts, or improved team performance. Highlighting these experiences will demonstrate your ability to inspire and manage a diverse team effectively.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of instances where you went above and beyond for a customer or handled complaints professionally. This role requires excellent interpersonal skills, so showcasing your commitment to creating a welcoming environment will set you apart.
✨Emphasise Your Organisational Skills
Since the role involves managing stock control and daily operations, prepare to talk about your organisational strategies. Share how you prioritise tasks, manage time effectively, and adapt to changing demands, especially during busy seasons. This will highlight your ability to keep the plant area running smoothly.
