Hillier Garden Centre at Syon Park is looking for a friendly and enthusiastic Garden Centre Assistant to join our team.
Working across the garden centre, you'll help create a welcoming experience for customers by providing excellent service, offering product advice and helping to keep the centre clean, tidy, well-stocked and ready for trade.
This is a full-time permanent role, working 37.5 hours per week averaged over a two-week work pattern, worked on a rota basis and including some weekend working.
This is an exciting opportunity for a motivated individual looking to progress in their career, who is ready to step up into a leadership position and is eager to grow with us.
Hourly rate of pay up to £13.66 per hour. Actual pay will be determined in line with National Minimum Wage and National Living Wage requirements.
What You'll Be Doing
- Providing excellent customer service and helping customers with their queries.
- Giving helpful advice on plants, gardening products and other items sold in the garden centre.
- Helping to maintain the health and appearance of plants, including watering, pruning and checking for pests or disease.
- Replenishing, pricing, rotating and displaying stock to company standards.
- Processing payments accurately and handling cash and card transactions.
- Supporting stock control, including deliveries, stock adjustments, wastage and reductions.
- Promoting the Hillier Gardening Club to customers.
- Keeping the garden centre, customer areas and facilities clean, tidy, organised and safe.
- Reporting or dealing with any health and safety hazards.
- Supporting the garden centre restaurant, café or coffee shop on an ad-hoc basis when required by the management team.
What We're Looking For
- A positive, friendly and helpful attitude.
- Excellent customer service skills.
- An interest in plants, gardening or working in a garden centre environment.
- Able to work with energy, pace and a positive approach.
- A team player who is willing to support different areas of the business when required.
- Able to respond to challenges and demonstrate a can-do approach.
- Previous retail, garden centre or customer service experience is desirable but not essential, as full training will be provided.
Benefits
- Sociable daytime hours.
- Full training and access to our Online Learning Hub.
- 20% employee discount.
- 50% discount on the restaurant menu whilst on shift.
- 31 days' annual leave (pro rata for part-time colleagues).
- Free on-site parking.
- Enhanced Employee Assistance Programme for you and your immediate family.
- Company Christmas gifts (eligibility applies).
- Access to exclusive retail discounts, deals and cashback offers.
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Senior Garden Centre Assistant employer: Hillier Nurseries Ltd
Hillier is an exceptional employer, offering a supportive and collaborative work environment where HR professionals can thrive. With a strong emphasis on employee development, competitive benefits including a generous pension plan and 31 days of annual leave, and the opportunity to work within a renowned family business, this role provides a meaningful chance to make a real impact in a people-focused setting. Located in Ampfield, Hampshire, employees enjoy a blend of flexibility and community, making it an ideal place for those looking to grow their HR careers.
