At a Glance
- Tasks: Lead daily operations at our vibrant garden centre, ensuring top-notch customer service and product quality.
- Company: Join Hillier Garden Centre, a beloved spot for gardening enthusiasts.
- Benefits: Enjoy a £30,000 salary, life assurance, 31 days leave, and generous employee discounts.
- Other info: Flexible hours, full training, and a commitment to sustainability await you!
- Why this job: Make a real impact in a role that combines leadership with your passion for gardening.
- Qualifications: Retail management experience and a knack for inspiring teams are essential.
The predicted salary is between 30000 - 30000 € per year.
Our Hillier Garden Centre at Braishfield is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, outdoor living products and expert advice. The primary purpose of the Garden Centre Shop Manager role is to oversee the day-to-day operations within the shop, ensuring high standards of customer service and product quality, optimising performance and profitability, managing staff, and maintaining compliance with health and safety protocols. The role also involves working closely with management to meet revenue objectives and ensure the smooth operation of the shop and food hall within budget. This is a full-time, permanent position, working 37.5 hours per week. Hours are scheduled on a rota basis and averaged over a two-week pattern.
Benefits
- Salary of £30,000 per annum
- Life assurance at 4 x annual salary
- Option to join enhanced group pension plan
- Sociable hours
- Full training
- Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave
- Free on-site parking
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
- Company Christmas gifts (eligibility based on start date with Company)
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
- Free solo entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally
Skills and experience
- Previous experience in retail management.
- Demonstrable experience in leading a team, managing staff, and promoting a positive work environment.
- Experience of managing budgets, sales targets, cost control, and improving profitability.
Personal attributes
- Ability to lead, inspire, and motivate a diverse team of staff.
- Strong delegation skills to ensure efficient task distribution across the team/other departments.
- Problem-solving mindset to address daily operational challenges swiftly and effectively.
- Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience.
- A natural ability to manage complaints and feedback professionally and proactively.
- Passion for customer service and the ability to create a welcoming environment.
- Strong multitasking abilities to manage the shop and food hall, including stock control, operations, and staffing.
- High attention to detail, ensuring the shop and food hall area is well-presented and efficiently managed.
- Ability to adapt to seasonal demands and changes in customer preferences.
- Willingness to work flexible hours, including weekends and Bank Holidays.
- Enthusiasm for sustainability and environmentally friendly practices.
- Ability to stay calm and composed in a challenging environment, particularly during busy seasons.
- Initiative to take ownership of tasks and make decisions that benefit the business.
Please note that we will only consider candidates who are already located in the UK and have the right to work status. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Garden Centre Shop Manager in Hampshire employer: Hillier Nurseries Ltd
Hillier Garden Centre at Braishfield is an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. With competitive benefits including a salary of £30,000, generous annual leave, and opportunities for professional growth through training and development, employees are supported in both their personal and career aspirations. The centre's commitment to sustainability and community engagement, alongside sociable working hours, makes it a rewarding place for those passionate about gardening and customer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Garden Centre Shop Manager in Hampshire
✨Tip Number 1
Get to know the company inside out! Research Hillier Garden Centre, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for gardening and customer service.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and team leadership. Think about your past experiences and how they relate to the role. We want you to shine and show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Garden Centre Shop Manager in Hampshire
Some tips for your application 🫡
Show Your Passion for Gardening:When writing your application, let your love for gardening shine through! Share any personal experiences or projects that highlight your enthusiasm for plants and outdoor living. We want to see that you’re not just looking for a job, but that you genuinely care about the garden centre experience.
Highlight Your Management Skills:Make sure to emphasise your previous retail management experience. Talk about how you've led teams, managed budgets, and improved profitability in past roles. We’re looking for someone who can inspire and motivate our staff, so don’t hold back on showcasing your leadership skills!
Tailor Your Application:Take the time to tailor your application to the specific role of Garden Centre Shop Manager. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Hillier Nurseries Ltd
✨Know Your Plants and Products
Brush up on your knowledge of the plants, gifts, and outdoor living products that the garden centre offers. Being able to discuss specific items and their care will show your passion for gardening and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and motivate staff, as well as how you've handled challenges. This will demonstrate that you're ready to take on the responsibilities of managing a diverse team.
✨Understand Budget Management
Familiarise yourself with basic budget management principles. Be ready to discuss how you've managed sales targets and improved profitability in previous roles. This will show that you can contribute to the financial success of the garden centre.
✨Emphasise Customer Service Excellence
Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to creating a welcoming environment and ensuring a positive shopping experience.
