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- Tasks: Lead the plant area, create stunning displays, and provide top-notch customer service.
- Company: Join a renowned family business with over 150 years of history.
- Benefits: Competitive salary, generous leave, employee discounts, and full training provided.
- Why this job: Combine your passion for plants with leadership in a fun, dynamic environment.
- Qualifications: Retail management experience and a love for gardening are essential.
- Other info: Enjoy flexible hours and opportunities for personal growth in a supportive team.
The predicted salary is between 28000 - 36000 £ per year.
Are you passionate about plants and do you have a flair for leadership and a desire to make a difference in a dynamic and growing environment? We are looking for an enthusiastic Plant Area Manager to join our team, and no formal horticultural experience is required! Our Hillier Garden Centre at Syon Park is a well-established and popular destination for gardening enthusiasts. We are dedicated to providing our customers with a diverse range of high-quality plants, gardening supplies, and exceptional service. Our mission is to inspire and support our customers in creating beautiful and sustainable outdoor spaces.
As the Plant Area Manager, you will play a pivotal role in overseeing the daily operations of our plant area. You will be responsible for ensuring our plants are well cared for, creating visually stunning displays, and providing advice to our customers. Your passion for plants and ability to lead a team will be key to your success in this role.
Responsibilities:- Previous experience in retail management.
- A passion for plants and gardening.
- Excellent customer service and communication skills.
- Ability to manage and motivate a team.
- Strong organizational and time management skills.
- Experience of managing budgets, sales targets, cost control, and improving profitability.
- Ability to lead, inspire, and motivate a diverse team of staff.
- Strong delegation skills to ensure efficient task distribution across the team/other departments.
- Problem-solving mindset to address daily operational challenges swiftly and effectively.
- Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience.
- A natural ability to handle complaints and feedback professionally and proactively.
- Passion for customer service and the ability to create a welcoming environment.
- Strong multitasking abilities to manage the plant area, including stock control, operations, and staffing.
- High attention to detail, ensuring the plant area is well presented and efficiently managed.
- Ability to adapt to seasonal demands and changes in customer preferences.
- Willingness to work flexible hours, including weekends and Bank Holidays.
- Enthusiasm for sustainability and environmentally friendly practices.
- Ability to stay calm and composed in a challenging environment, particularly during busy seasons.
- Initiative to take ownership of tasks and make decisions that benefit the business.
You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company. This role is being offered on a full-time, permanent basis of 37.5 hours per week, which includes alternate weekend working.
Remuneration & Benefits:- Salary of up to £32,000 depending on experience.
- Life assurance at 4 x annual salary.
- Option to join enhanced group pension plan.
- Sociable hours.
- Full training.
- Online Learning Hub.
- Employee discount of 20%.
- Discount of 50% on restaurant menu whilst on shift.
- 31 days annual leave.
- Free onsite parking.
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
- Company Christmas gifts (eligibility based on start date with Company).
- Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally.
Garden Centre Retail Department Manager (Horti) employer: Hillier Nurseries Ltd
Contact Detail:
Hillier Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Retail Department Manager (Horti)
✨Tip Number 1
Get to know the company inside out! Research Hillier Garden Centre and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local gardening events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think about how your passion for plants can shine through in your answers. We want to see your enthusiasm and leadership skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Hillier Garden Centre.
We think you need these skills to ace Garden Centre Retail Department Manager (Horti)
Some tips for your application 🫡
Show Your Passion for Plants: Make sure to highlight your love for gardening and plants in your application. We want to see that enthusiasm shine through, as it’s a key part of what makes our team special!
Tailor Your Experience: Even if you don’t have formal horticultural experience, share any relevant skills or experiences that showcase your leadership and customer service abilities. We value diverse backgrounds!
Be Personable: When writing your application, let your personality come through! We’re looking for someone who can connect with customers and inspire their gardening journey, so don’t be afraid to be yourself.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hillier Garden Centre!
How to prepare for a job interview at Hillier Nurseries Ltd
✨Show Your Passion for Plants
Make sure to express your enthusiasm for gardening and plants during the interview. Share any personal experiences or projects you've been involved in, even if they're informal. This will help demonstrate your genuine interest in the role and align with the company's mission.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff and managing diverse personalities. This is crucial since the role requires strong delegation and team management skills.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you provided exceptional customer service. Think about how you handled complaints or created a welcoming environment. This will show that you understand the importance of customer satisfaction in a retail setting.
✨Prepare for Operational Challenges
Anticipate questions about how you would handle daily operational challenges, such as stock control or busy periods. Show that you have a problem-solving mindset and can stay calm under pressure, which is essential for managing the plant area effectively.
