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- Tasks: Supervise the restaurant team and ensure excellent customer service.
- Company: Join Hillier Nurseries, a family business with over 150 years of gardening expertise.
- Benefits: Enjoy sociable hours, employee discounts, and 31 days annual leave.
- Why this job: Step into a leadership role in a fun, friendly environment with growth opportunities.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Full training provided and free access to beautiful gardens.
The predicted salary is between 24000 - 30000 £ per year.
Our Hillier Garden Centre at Weyhill is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts and outdoor living products. Our on-site restaurant is a key part of the experience, providing our customers with delicious, freshly prepared meals, light snacks, cakes and beverages.
We are looking for a friendly and enthusiastic Restaurant Supervisor to join our restaurant team and help create memorable experiences for our customers. As Restaurant Supervisor, you will be responsible for supervising the restaurant and restaurant team, ensuring smooth daily operations, and delivering excellent customer service. You will play a pivotal role in maintaining the quality of food and beverages and creating a welcoming environment for all visitors.
This is an exciting opportunity for a motivated individual who may be looking to progress in their career, who is ready to step up into a leadership position and is eager to grow with us. This role is being offered on a full time, permanent basis of 37.5 hours a week, including weekend working and will be rota based.
We offer:
- Rate of pay of up to £13.50 per hour
- Sociable hours (daytime only)
- Alternate weekend working
- Full training
- Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave (pro-rata if part time)
- Extended Christmas closure for Christmas Day, Boxing Day and the day after
- Free on-site parking
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
- Company Christmas gifts (eligibility based on start date with Company)
- Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally
You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Have we captured your interest, and would you like to know more? Then please apply and we will be in touch with you soon.
Garden Centre Restaurant Supervisor employer: Hillier Nurseries Ltd
Contact Detail:
Hillier Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Hillier brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in previous roles. As a Restaurant Supervisor, you'll need to manage a team effectively, so be ready to discuss specific examples of how you've successfully led teams or improved service in past positions.
✨Tip Number 3
Prepare to demonstrate your knowledge of food safety and hygiene standards. This is crucial in a restaurant setting, and being able to discuss these topics confidently will show that you take the role seriously and are ready to ensure compliance.
✨Tip Number 4
Engage with the local community and potential customers. Building rapport with regulars and understanding their preferences can set you apart as a candidate who is genuinely interested in enhancing the customer experience at Hillier's restaurant.
We think you need these skills to ace Garden Centre Restaurant Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Garden Centre Restaurant Supervisor position. Tailor your application to highlight relevant experience in restaurant management and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any supervisory or management experience in the restaurant industry. Use bullet points for clarity and focus on achievements that demonstrate your leadership skills.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Hillier Nurseries Ltd that appeal to you, such as their commitment to quality and customer service, and explain how your values align with theirs.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Hillier Nurseries Ltd
✨Show Your Passion for Customer Service
As a Restaurant Supervisor, your role revolves around creating memorable experiences for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Leadership Skills
This position requires you to supervise a team, so highlight any past leadership experiences. Discuss how you've motivated a team, handled conflicts, or improved team performance in a restaurant setting.
✨Know the Menu Inside Out
Familiarise yourself with the types of food and beverages offered at the restaurant. Being able to discuss menu items confidently will show your enthusiasm for the role and your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges in a restaurant environment, such as handling a difficult customer or managing a busy shift, and prepare your responses.
