At a Glance
- Tasks: Lead a vibrant restaurant team and ensure top-notch customer service and food quality.
- Company: Join Hillier Nurseries, a beloved garden centre with a fantastic restaurant experience.
- Benefits: Earn up to £30,000, enjoy sociable hours, and receive generous employee discounts.
- Other info: Flexible, inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a popular destination while enjoying a supportive work environment.
- Qualifications: Hospitality management experience and a passion for great food and service.
The predicted salary is between 24000 - 36000 £ per year.
Our Hillier Garden Centre at Marlow is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, and outdoor living products. Our on-site restaurant is a key part of the experience, providing our customers with delicious, freshly prepared meals, light snacks, cakes, and beverages.
We are seeking an experienced and enthusiastic Restaurant Manager to oversee the daily operations of our restaurant. In this role, you will be responsible for ensuring the highest standards of customer service, food quality, and operational efficiency. You will lead a dedicated team, manage stock and supplies, control costs, and work closely with the Garden Centre Manager to maximise the restaurant’s success.
This is a full‑time, permanent position, working 37.5 hours per week. Hours are scheduled on a rota basis and averaged over a two‑week pattern.
Benefits
- Annual salary of up to £31,000 (depending on experience)
- Sociable hours (daytime only)
- Enhanced pension Scheme
- Life assurance
- Full training
- Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave (pro-rata if part time)
- Free on-site parking
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
- Company Christmas gifts (eligibility based on start date with Company)
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
- Free solo entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally
Skills and experience
- Worked in hospitality at management level for both front and back of house.
- A good level of kitchen experience and food knowledge with the ability to ‘step in and support’ if and when required.
- Thorough understanding of allergens.
- Knowledgeable in maintaining and monitoring Health and Safety in department.
- Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts.
- Able to be responsive to challenges and demonstrate a ‘can do’ approach.
- Remains calm under pressure.
- Effective time management.
- Eager to support and contribute to the wider team.
- Work with energy, pace and passion.
- Good organisation and prioritisation skills.
- Exceptional attention to detail and forward-thinking ethos.
- Demonstrate a professional, enthusiastic and flexible approach.
- Able to promote excellent team work to achieve exceptional customer experience.
You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Please note that we will only consider candidates who are already located in the UK and have right to work status.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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Garden Centre Restaurant Manager in Marlow employer: Hillier Nurseries Ltd
Hillier Nurseries Ltd is an excellent employer, offering a vibrant and supportive work culture at the Eastbourne Garden Centre. With flexible part-time hours, employees enjoy a balance between work and personal life, alongside benefits such as discounts and annual leave, making it a rewarding place to grow and thrive in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Garden Centre Restaurant Manager in Marlow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hillier Nurseries Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hillier Nurseries Ltd
Don't be shy about reaching out to Hillier Nurseries Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Garden Centre Restaurant Manager in Marlow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hillier Nurseries Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hillier Nurseries Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
