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- Tasks: Manage daily restaurant operations and lead a passionate team to deliver top-notch service.
- Company: Join Hillier Nurseries, a beloved garden centre known for its vibrant plants and delightful dining experience.
- Benefits: Enjoy a competitive salary, sociable hours, generous leave, and exclusive employee discounts.
- Why this job: Be part of a dynamic team in a fun environment that values creativity and customer satisfaction.
- Qualifications: Experience in hospitality management with strong kitchen knowledge and excellent communication skills required.
- Other info: This role is full-time with opportunities for professional growth and development.
The predicted salary is between 32000 - 44000 £ per year.
Overview
Our Hillier Garden Centre at Syon Park is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, and outdoor living products. Our on-site restaurant is a key part of the experience, providing our customers with delicious, freshly prepared meals, light snacks, cakes, and beverages.
Role
We are seeking an experienced and enthusiastic Restaurant Manager to oversee the daily operations of our restaurant. In this role, you will be responsible for ensuring the highest standards of customer service, food quality, and operational efficiency. You will lead a dedicated team, manage stock and supplies, control costs, and work closely with the Garden Centre Manager to maximize the restaurant’s success.
This is a full‑time, permanent position, working 37.5 hours per week. Hours are scheduled on a rota basis and averaged over a two‑week pattern.
Benefits
We offer:
- Salary £35,000 per annum
- Sociable hours (daytime only)
- Enhanced pension Scheme
- Life assurance
- Full training
- Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave (pro-rata if part time)
- Free on-site parking
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
- Company Christmas gifts (eligibility based on start date with Company)
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
- Free solo entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally
Candidate requirements
We are looking for a candidate with the following skills and experience:
- Worked in hospitality at management level for both front and back of house.
- A good level of kitchen experience and food knowledge with the ability to ‘step in and support’ if and when required.
- Thorough understanding of allergens.
- Knowledgeable in maintaining and monitoring Health and Safety in department.
- Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts.
- Able to be responsive to challenges and demonstrate a ‘can do’ approach.
- Remains calm under pressure.
- Effective time management.
- Eager to support and contribute to the wider team.
- Work with energy, pace and passion.
- Good organisation and prioritisation skills.
- Exceptional attention to detail and forward-thinking ethos.
- Demonstrate a professional, enthusiastic and flexible approach.
- Able to promote excellent team work to achieve exceptional customer experience.
You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Have we captured your interest, and would you like to know more? Then please apply and we will be in touch with you soon.
Please note that we will only consider candidates who are already located in the UK and have right to work status.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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Garden Centre Restaurant Manager employer: Hillier Nurseries Ltd
Contact Detail:
Hillier Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific offerings of Hillier Garden Centre's restaurant. Knowing their menu and any unique selling points can help you demonstrate your enthusiasm and understanding of their brand during interviews.
✨Tip Number 2
Network with current or former employees of Hillier Nurseries Ltd. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your management style and how you handle team dynamics. Given the emphasis on teamwork and customer experience, showcasing your leadership skills and ability to motivate staff will be crucial.
✨Tip Number 4
Stay updated on current trends in the hospitality industry, especially those related to food safety and customer service. Being able to speak knowledgeably about these topics can set you apart from other candidates.
We think you need these skills to ace Garden Centre Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in both front and back of house roles. Emphasise any specific achievements that demonstrate your ability to lead a team and manage restaurant operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your understanding of customer service excellence. Mention your knowledge of food safety and allergens, as well as your ability to remain calm under pressure.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, time management abilities, and attention to detail. Provide examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Show Enthusiasm for the Role: Convey your enthusiasm for the Garden Centre Restaurant Manager position by discussing why you are drawn to this specific role at Hillier Nurseries Ltd. Mention your eagerness to contribute to the team and enhance the customer experience.
How to prepare for a job interview at Hillier Nurseries Ltd
✨Showcase Your Hospitality Experience
Make sure to highlight your previous management roles in hospitality. Discuss specific examples where you led a team, managed operations, or improved customer service. This will demonstrate your capability to handle the responsibilities of the Garden Centre Restaurant Manager.
✨Demonstrate Your Food Knowledge
Be prepared to talk about your kitchen experience and food knowledge. You might be asked about allergens or how you would support the kitchen staff during busy periods. Showing that you can step in when needed will reflect your hands-on approach.
✨Emphasise Teamwork and Communication Skills
Since the role requires strong communication and interpersonal skills, think of examples where you successfully collaborated with a team or resolved conflicts. Highlighting your ability to promote teamwork will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially under pressure. Prepare scenarios where you had to manage a crisis or adapt quickly to changes. This will showcase your 'can-do' attitude and calmness in challenging situations.