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- Tasks: Lead daily operations at our vibrant garden centre, ensuring top-notch customer service and product quality.
- Company: Join Hillier Garden Centre, a beloved spot for gardening enthusiasts.
- Benefits: Enjoy a £30,000 salary, life assurance, generous leave, and employee discounts.
- Other info: Flexible hours, training opportunities, and a commitment to sustainability await you.
- Why this job: Be part of a passionate team and inspire others in a beautiful environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Our Hillier Garden Centre at Braishfield is a well-established and popular destination for gardening enthusiasts, offering a wide range of plants, gifts, outdoor living products and expert advice. The primary purpose of the Garden Centre Shop Manager role is to oversee the day-to-day operations within the shop, ensuring high standards of customer service and product quality, optimising performance and profitability, managing staff, and maintaining compliance with health and safety protocols. The role also involves working closely with management to meet revenue objectives and ensure the smooth operation of the shop and food hall within budget. This is a full-time, permanent position, working 37.5 hours per week. Hours are scheduled on a rota basis and averaged over a two-week pattern.
Benefits
- Salary of £30,000 per annum
- Life assurance at 4 x annual salary
- Option to join enhanced group pension plan
- Sociable hours
- Full training
- Online Learning Hub
- Employee discount of 20%
- Discount of 50% on restaurant menu whilst on shift
- 31 days annual leave
- Free on-site parking
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
- Company Christmas gifts (eligibility based on start date with Company)
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
- Free solo entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally
Skills and experience
- Previous experience in retail management.
- Demonstrable experience in leading a team, managing staff, and promoting a positive work environment.
- Experience of managing budgets, sales targets, cost control, and improving profitability.
Personal attributes
- Ability to lead, inspire, and motivate a diverse team of staff.
- Strong delegation skills to ensure efficient task distribution across the team/other departments.
- Problem-solving mindset to address daily operational challenges swiftly and effectively.
- Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience.
- A natural ability to manage complaints and feedback professionally and proactively.
- Passion for customer service and the ability to create a welcoming environment.
- Strong multitasking abilities to manage the shop and food hall, including stock control, operations, and staffing.
- High attention to detail, ensuring the shop and food hall area is well-presented and efficiently managed.
- Ability to adapt to seasonal demands and changes in customer preferences.
- Willingness to work flexible hours, including weekends and Bank Holidays.
- Enthusiasm for sustainability and environmentally friendly practices.
- Ability to stay calm and composed in a challenging environment, particularly during busy seasons.
- Initiative to take ownership of tasks and make decisions that benefit the business.
Please note that we will only consider candidates who are already located in the UK and have the right to work status. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Garden Centre Shop Manager in England employer: Hillier Nurseries Ltd
Contact Detail:
Hillier Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Shop Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the gardening and retail industry. Attend local events, join online forums, or even pop into other garden centres to chat with managers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your passion for gardening! When you get the chance to meet potential employers, share your love for plants and customer service. Bring up any relevant experiences or projects that highlight your skills and enthusiasm. Let them see how you can bring that energy to their team!
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand what makes Hillier Garden Centre special and think about how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make some gardening magic happen together!
We think you need these skills to ace Garden Centre Shop Manager in England
Some tips for your application 🫡
Show Your Passion for Gardening: When writing your application, let your love for gardening shine through! Share any personal experiences or projects that highlight your enthusiasm for plants and outdoor living. We want to see how you connect with our customers' interests.
Highlight Your Management Skills: Make sure to emphasise your previous retail management experience. Talk about how you've led teams, managed budgets, and improved profitability in past roles. We’re looking for someone who can inspire and motivate a diverse team!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and attributes mentioned in the job description. Show us why you’re the perfect fit for the Garden Centre Shop Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Hillier Garden Centre!
How to prepare for a job interview at Hillier Nurseries Ltd
✨Know Your Stuff
Familiarise yourself with the products and services offered at the garden centre. Be ready to discuss your favourite plants or gardening tips, as this shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and create a positive work environment, as these are key attributes for the Garden Centre Shop Manager position.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you resolved them. This will illustrate your problem-solving mindset and ability to handle daily operational challenges effectively.
✨Emphasise Customer Service Passion
Be ready to share experiences where you went above and beyond for customers. Show that you understand the importance of creating a welcoming environment and maintaining high standards of customer service.