At a Glance
- Tasks: Lead our plant area, create stunning displays, and inspire customers with your passion for gardening.
- Company: Join a renowned family business with over 150 years of history in the gardening industry.
- Benefits: Enjoy a competitive salary, generous leave, employee discounts, and a supportive work environment.
- Why this job: Make a real impact in a dynamic setting while sharing your love for plants and sustainability.
- Qualifications: Retail management experience and a passion for plants are essential; no formal horticultural experience needed!
- Other info: Flexible hours, full training, and opportunities for personal growth in a fun team atmosphere.
The predicted salary is between 24000 - 32000 £ per year.
Are you passionate about plants and do you have a flair for leadership and a desire to make a difference in a dynamic and growing environment? We are looking for an enthusiastic Plant Area Manager to join our team, and no formal horticultural experience is required! Our Hillier Garden Centre at Syon Park is a well-established and popular destination for gardening enthusiasts. We are dedicated to providing our customers with a diverse range of high-quality plants, gardening supplies, and exceptional service. Our mission is to inspire and support our customers in creating beautiful and sustainable outdoor spaces.
As the Plant Area Manager, you will play a pivotal role in overseeing the daily operations of our plant area. You will be responsible for ensuring our plants are well cared for, creating visually stunning displays, and providing advice to our customers. Your passion for plants and ability to lead a team will be key to your success in this role.
Responsibilities:- Previous experience in retail management.
- A passion for plants and gardening.
- Excellent customer service and communication skills.
- Ability to manage and motivate a team.
- Strong organizational and time management skills.
- Experience of managing budgets, sales targets, cost control, and improving profitability.
- Ability to lead, inspire, and motivate a diverse team of staff.
- Strong delegation skills to ensure efficient task distribution across the team/other departments.
- Problem-solving mindset to address daily operational challenges swiftly and effectively.
- Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience.
- A natural ability to handle complaints and feedback professionally and proactively.
- Passion for customer service and the ability to create a welcoming environment.
- Strong multitasking abilities to manage the plant area, including stock control, operations, and staffing.
- High attention to detail, ensuring the plant area is well presented and efficiently managed.
- Ability to adapt to seasonal demands and changes in customer preferences.
- Willingness to work flexible hours, including weekends and Bank Holidays.
- Enthusiasm for sustainability and environmentally friendly practices.
- Ability to stay calm and composed in a challenging environment, particularly during busy seasons.
- Initiative to take ownership of tasks and make decisions that benefit the business.
You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company. This role is being offered on a full-time, permanent basis of 37.5 hours per week, which includes alternate weekend working.
Remuneration & Benefits:- Salary of up to £32,000 depending on experience.
- Life assurance at 4 x annual salary.
- Option to join enhanced group pension plan.
- Sociable hours.
- Full training.
- Online Learning Hub.
- Employee discount of 20%.
- Discount of 50% on restaurant menu whilst on shift.
- 31 days annual leave.
- Free onsite parking.
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
- Company Christmas gifts (eligibility based on start date with Company).
- Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally.
Garden Centre Retail Department Manager (Horti) in England employer: Hillier Nurseries Ltd
Contact Detail:
Hillier Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Retail Department Manager (Horti) in England
✨Tip Number 1
Get to know the company inside out! Research Hillier Garden Centre and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local gardening events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your passion for plants! When you get the chance to chat with hiring managers, share your gardening experiences and how you’ve led teams in the past. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hillier family and ready to dive into the world of horticulture.
We think you need these skills to ace Garden Centre Retail Department Manager (Horti) in England
Some tips for your application 🫡
Show Your Passion for Plants: Let your love for gardening shine through in your application! Share any personal experiences or projects that highlight your enthusiasm for plants and how you can inspire others.
Highlight Your Leadership Skills: We want to see how you can lead a team effectively. Mention any past experiences where you've motivated others, managed a team, or tackled challenges head-on. This will show us you're ready to take charge!
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Use keywords from the listing to demonstrate that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hillier Nurseries Ltd
✨Show Your Passion for Plants
Make sure to express your enthusiasm for gardening and plants during the interview. Share any personal experiences or projects you've been involved in, even if they're informal. This will demonstrate your genuine interest and align with the company's mission to inspire customers.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff and managing diverse personalities. This is crucial since the role requires strong delegation and team management skills.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you provided exceptional customer service. Think about how you handled complaints or created a welcoming environment. This will show that you understand the importance of customer satisfaction in a retail setting.
✨Prepare for Operational Challenges
Anticipate questions about how you would handle daily operational challenges, such as stock control or busy periods. Think of strategies you've used in the past to stay organised and calm under pressure, as this role demands strong time management and problem-solving skills.