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- Tasks: Lead a vibrant venue, ensuring top-notch service and operational success.
- Company: Join Scotsman Group, Scotland's leading hospitality and leisure operator.
- Benefits: Enjoy flexible working, discounts, and career development opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong team leadership skills.
- Other info: Dynamic environment with exciting perks and growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Hillhead Bookclub, 17 Vinniecombe Street, Glasgow, Lanarkshire, G12 8SJ
About Us: The Scotsman Group is Scotland's leading hospitality and leisure operator, offering an exciting array of restaurants, bars, hotels, and entertainment venues. We pride ourselves on delivering exceptional experiences for our guests across all our diverse and dynamic venues.
Role Overview: We are seeking an experienced and driven General Manager to lead one of our premier venues. As a General Manager with Scotsman Group, you will be responsible for the day-to-day operations, ensuring high standards of customer service, and driving both financial and operational success.
Key Responsibilities:
- Oversee all aspects of the venue’s operations, ensuring seamless and efficient service delivery.
- Lead, motivate, and develop a team of professionals, fostering a positive and dynamic working environment.
- Ensure compliance with all health, safety, and licensing regulations.
- Monitor and manage financial performance, including budget control, revenue generation, and cost management.
- Develop and implement strategies to maximise sales and profitability.
- Maintain high standards of customer service, ensuring a memorable experience for every guest.
- Drive marketing and promotional activities to attract new customers and retain regular clientele.
Requirements:
- Proven experience as a General Manager in the hospitality, leisure, or a similar industry.
- Strong leadership and team management skills, with a focus on employee development.
- Excellent communication and interpersonal skills.
- Financial acumen with the ability to manage budgets, analyse financial performance, and implement improvement strategies.
- A passion for delivering exceptional customer service.
- A proactive, results-driven attitude with the ability to thrive in a fast-paced environment.
- Knowledge of health and safety regulations, licensing laws, and other relevant legislation.
What We Offer:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Quarterly Bonus Payment.
- Refer a Friend Scheme.
- Cycle to Work Scheme.
Next Steps: If you are passionate about hospitality and have the experience and drive to lead one of our fantastic venues, we’d love to hear from you. Apply now and one of our friendly team will be in touch.
General Manager in Glasgow employer: Hillhead Bookclub
Contact Detail:
Hillhead Bookclub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the Scotsman Group and their venues. Familiarise yourself with their values and recent initiatives, so you can show how your experience aligns perfectly with their goals.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and improved customer service in previous roles. This will demonstrate that you're the right fit for leading one of their premier venues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Scotsman Group family!
We think you need these skills to ace General Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the kind of clarity we value in our venues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hillhead Bookclub
✨Know the Venue Inside Out
Before your interview, make sure you research Hillhead Bookclub thoroughly. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This shows genuine interest and helps you tailor your answers to align with their brand.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've motivated teams in the past, resolved conflicts, and fostered a positive work environment. Be ready to discuss your approach to employee development and team dynamics.
✨Demonstrate Financial Savvy
Since financial performance is key, come prepared to discuss your experience with budget management and revenue generation. Share specific strategies you've implemented in previous roles that led to improved profitability and cost control.
✨Emphasise Customer Service Excellence
Customer service is at the heart of hospitality. Prepare to share stories that highlight your commitment to delivering exceptional guest experiences. Discuss how you handle customer feedback and ensure high standards are maintained across the venue.
