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- Tasks: Build relationships, deliver top-notch customer service, and drive sales in a dynamic team.
- Company: Join a family-oriented steel solution provider with strong values and a supportive culture.
- Benefits: Enjoy a competitive salary, pension, life insurance, and on-site parking.
- Other info: Work in a fast-paced environment with a focus on teamwork and continuous improvement.
- Why this job: Be part of a team that values your growth and offers exciting career development opportunities.
- Qualifications: Customer service experience and a proactive attitude are key; steel industry knowledge is a plus.
The predicted salary is between 27500 - 30000 £ per year.
Full-time – 37 hours per week – Monday to Friday. Based in Hillsborough, Sheffield S6 1HP. Pay: £27,500.00-£30,000.00 per year.
Benefits:
- Company pension
- Life insurance
- On-site parking
- Sick pay
We are excited to be recruiting for the post of Account Manager within our Internal Sales team. We are an independent dynamic steel solution provider with strong family ethos and values that makes us stand out from the crowd and enable us to be successful in a challenging marketplace always striving to have a smile on our face.
The suitable candidate will be working with a defined set of our customers and will be required to create, develop and maintain relationships, drive repeat trading, and drive the Team sales budget with a focus on excellent customer service at all times.
Responsibilities:
- Build key relationships to ensure loyalty, return business and sustained trading.
- Deliver a high level of customer service ensuring we maintain our ‘best in class’ position.
- Produce quotations based on agreed commercial policies.
- Follow up quotations in pursuit of orders and gaining commercial feedback, and respond accordingly.
- Maximise all enquiries/opportunities and apply added value where possible, through product and service differentiation.
- Develop trading customers and repeat business.
- Escalate, for support, any potential opportunity for ‘new/repeat/contractual business’, then to follow the ‘Future One’ sales framework.
- Make proactive customer telephone calls to allocated customer base to create opportunities and orders.
- Ensure maintenance of individual customer plans and CRM files where necessary.
- Overcome objection to the achievement of individual and shared KPIs and sales targets.
- Grow profitability, control costs and maximise efficiency for the suite of allocated transactional accounts.
- Undertake additional duties as required.
Person Specification:
- Specialist/Technical: Previous experience of working in a steel stock holding/manufacturing/industrial environment is desirable but not essential. Experience of working in a customer centric role within a sales office environment where the focus is on delivering high levels of customer service. Experience of engaging with customers, either face-to-face or telephone. Experience of working in a fast-paced environment with KPIs/targets to achieve. Committed to meeting customer need. Experience within a sales or commercial function. Sound understanding of GDPR relating to the function.
- Administrative/Organisational: Ability to deal with a variety of daily issues and prioritise own work. Methodical with high attention to detail and accuracy. Sets high standards for self.
- Communication: Strong and confident communication skills both orally and in writing. Ability to build strong relationships with people to support successful collaboration. Responds positively to change and can adapt quickly.
- General: Professional, knowledgeable and credible. Self-starter with a ‘can do’ attitude willing to be flexible and committed to continual self-improvement and learning. Committed to upholding our Company Values.
If you are interested in this role, please forward your completed CV to us. Closing date for applications is Friday 27th March 2026.
Account Manager - Internal Sales in Sheffield employer: Hillfoot
Contact Detail:
Hillfoot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Internal Sales in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Hillfoot's values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience align with the role of Account Manager. Highlight your customer service experience and how you can drive repeat business – they want to see your enthusiasm!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Hillfoot and any tips they might have for standing out during the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Account Manager - Internal Sales in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight any customer service or sales experience, and don’t forget to mention your ability to build relationships – it’s key for us!
Show Your Personality: We love a positive attitude! When writing your application, let your personality shine through. Share examples of how you’ve tackled challenges or gone the extra mile for customers – we want to see that ‘can do’ spirit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at Hillfoot!
How to prepare for a job interview at Hillfoot
✨Know Your Stuff
Before the interview, make sure you understand Hillfoot's values and what they stand for. Familiarise yourself with their products and services, especially in the steel industry. This will help you demonstrate your genuine interest and show that you're proactive.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer relationships, prepare examples of how you've successfully managed customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this aligns perfectly with their 'best in class' ethos.
✨Be Ready to Discuss KPIs
The job involves meeting sales targets and KPIs, so be prepared to talk about your experience with these metrics. Share specific examples of how you've achieved or exceeded targets in previous roles, and how you plan to do the same at Hillfoot.
✨Emphasise Your Team Spirit
Hillfoot values a family-like atmosphere, so highlight your ability to work collaboratively. Share experiences where you've contributed to a team’s success or helped colleagues, showing that you’re not just focused on individual achievements but also on collective goals.