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- Tasks: Diagnose and repair vehicles, provide training, and build strong customer relationships.
- Company: Farid Hillend Engineering, a leading manufacturer in recycling collection vehicles.
- Benefits: Competitive salary, company van, 33 days holiday, and employee discounts.
- Why this job: Join a respected company and make a real impact in the field.
- Qualifications: Experience as a Commercial Vehicle Engineer with strong communication skills.
- Other info: Great opportunity for career growth in a diverse manufacturing environment.
The predicted salary is between 47000 - 65800 £ per year.
Farid Hillend Engineering is one of Europe’s leading manufacturers of high-quality, custom-built recycling collection vehicles. With over 50 years of industry experience, we are a well-established and respected business. Due to increased demand, we are expanding our regional service team and are looking to recruit a Field Service Engineer to support customers in the Birmingham area, ideally covering the M1 corridor (other local areas will also be considered).
In this role, you will be responsible for commissioning new vehicles, supporting customers through training and technical expertise, and carrying out repairs and modifications to our vehicles in service. You will play a key role in building strong customer relationships and promoting our spares and service offerings.
Key Responsibilities:- Diagnose and repair mechanical, hydraulic, pneumatic and electrical faults on refuse collection vehicles in service.
- Carry out repairs on our customers' sites to minimise vehicle downtime and maintain collection schedules.
- Provide technical advice and training to operators on correct vehicle use to reduce breakdowns.
- Assist with the preparation and provision of demo vehicles, ensuring they are maintained to a high standard.
- Identify and order replacement parts to ensure timely repairs.
- Ensure all work complies with health and safety regulations, including LOLER standards.
- Liaise closely with our service desk to prioritise and plan repairs effectively.
- Record parts usage, labour time, and follow-up actions clearly.
- Experience as a Commercial Vehicle Engineer, ideally in a field-based role, with the ability to manage and prioritise your workload effectively.
- Excellent communication skills to be able to manage expectations with your customers.
- Experience with hydraulics and CAN bus electrical systems an advantage but training will be given.
- A proactive, customer-focused approach with a willingness to take ownership and go the extra mile.
- Salary from £47,000 p.a. DOE plus performance related bonuses.
- Company Van.
- Excellent holiday entitlement of 33 days per year.
- Life Assurance.
- Income Protection Scheme of up to 50% of salary for long term sickness.
- Company Benefits website giving you instant discounts on the UK’s favourite retailers.
- Employee Assistance Program.
If you are currently workshop based and looking to move your career on to the next level this may be the role for you. We are a diverse and successful manufacturing company so get in touch and kick start your career move now.
Field Services Engineer in Birmingham employer: Hillend Engineering
Contact Detail:
Hillend Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with hydraulics or CAN bus systems, make sure to highlight that in conversations. Bring it up during interviews or networking chats to demonstrate your expertise and stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like Farid Hillend Engineering, and express your enthusiasm for potential opportunities. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest technologies and trends in the field service engineering sector. Consider taking online courses or attending workshops to boost your skills and show employers you’re committed to professional growth.
We think you need these skills to ace Field Services Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your experience with mechanical, hydraulic, and electrical systems, as well as any customer service skills. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your proactive approach and willingness to go the extra mile – we love that!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience, especially in field-based roles. If you've worked with refuse collection vehicles or similar machinery, let us know! We’re keen to see how you can contribute to our service team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your career moving with us at Farid Hillend Engineering!
How to prepare for a job interview at Hillend Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical, hydraulic, pneumatic, and electrical systems. Familiarise yourself with common faults in refuse collection vehicles and be ready to discuss how you would diagnose and repair them.
✨Show Off Your Customer Skills
Since this role involves building strong customer relationships, think of examples where you've successfully managed customer expectations or resolved issues. Be prepared to share how you approach training and advising customers on vehicle use.
✨Be Proactive
Demonstrate your proactive attitude by discussing times when you've gone the extra mile for a customer or taken ownership of a project. This will show that you're not just about fixing problems but also about preventing them.
✨Safety First
Familiarise yourself with health and safety regulations, especially LOLER standards. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role and shows your commitment to safety.
