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For Companies At a Glance
- Tasks: Drive new business opportunities and manage customer relationships to achieve sales targets.
- Company: Join a leading company in the logistics sector with a focus on growth and innovation.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Make a real impact by building strong client relationships and driving business success.
- Qualifications: 5+ years in sales management with excellent relationship-building skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
To develop and grow new business opportunities for Non-KAM accounts with volumes between 500 to 1000 containers per year (B Customers). Manage and develop a portfolio of existing customers within the business with face-to-face meetings to build relationships and opportunities with an active sales pipeline through the company CRM system Salesforce to ensure continued growth within the BWS sector and company cluster. Meet set monthly GM targets ensuring growth and new opportunities are being maintained. Deliver customer service excellence and satisfaction, acting as an extension of the customer within Hillebrand-Gori, ensuring that the customer requirements are clear and supported with agreed SOPs. Continually review the pipeline and update these opportunities through the sales process. Manage and support the inside sales team, ensuring the customer portfolio of C&D accounts, sales leads and quotes are maintained and responded to customer requests in a timely manner with set KPIs and updated within Salesforce. Review and report on monthly GM targets and KPIs to ensure productivity is being maintained with the team.
General Responsibilities
- Act as the key interface between the client, all relevant products and departments including HR, Finance and IT, as well as communicating with overseas locations.
- Proactively assess and validate the client’s needs on an ongoing basis, deliver continuous improvement plan and value-added solutions.
- Promote JSV with Operations and product support.
- Build strong relationships with customers.
- Co-ordinate and drive internal alignment to meet customer performance objectives and expectations.
- Maintain high client satisfaction ratings.
- Manage inside sales team to ensure customer portfolio, KPI and GM targets are being met and maintained.
- Maintain assigned customer portfolio and new business growth plan, targets met.
- Review personal and team KPI targets on a monthly basis.
- Conduct monthly one-to-one meetings with the Sales Director.
- Prepare MBR/QBR including presenting KPI stats for assigned customers.
- Provide regular updates to Sales Director, the business sponsor and wider business.
- Create, manage and achieve a client-by-client budget, including revenue and GP growth plans.
- Ensure that agreed rates exist and are updated for all business through Salesforce and the commercial team.
- Look for win-win solutions with clients.
- Support the Finance/Accounting department in case of unsettled invoices.
Additional Responsibilities
In addition to this you are required to carry out any other duties as reasonably requested by your Manager.
Managerial Responsibilities
- Lead the inside sales team, manage the customer portfolio and indirectly oversee the customer service teams and senior management.
- Take reasonable care of your own and your team’s health & safety in the workplace.
- Report hazards in your work or work environment that may put your or anyone else’s health & safety at risk.
KEY CONTACTS
Inside Sales team, Senior Management, Product, Customer Service Teams, Finance, Overseas relationships.
PERFORMANCE INDICATORS
As discussed with your line Manager.
COMPETENCIES FOR THE ROLE
Personal Skills
- A self-starter.
- Sales development and relationship management.
- Able to work successfully on own, but also as part of a team.
- Superb communicator and networker.
- Ability to maintain long-term professional relationships.
Computer Skills
- Good use of computer skills including Excel, PowerPoint etc.
Education/Qualifications
- Good standard of written and spoken English.
Professional Experience / Skills
- Experience of sales and sales team management.
- Excellent relationship building skills.
- Identifying new growth opportunities.
- Ability to demonstrate win-win scenarios.
- Ability to prioritize, organise and manage time efficiently is essential.
- Good presentation skills.
- Ability to formulate plans from complex data or scenarios.
- Industry experience from a “client” perspective.
- Minimum 5 years direct selling experience.
Senior Business Development Manager employer: Hillebrand Gori - A company of DHL
Contact Detail:
Hillebrand Gori - A company of DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Development Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, trade shows, or even local meetups. Building relationships can lead to opportunities that aren’t advertised.
✨Leverage LinkedIn
Make sure your LinkedIn profile is up to date and reflects your skills and experience. Engage with posts, join relevant groups, and don’t hesitate to reach out to hiring managers directly. It’s all about making those connections!
✨Prepare for Informational Interviews
Don’t just wait for job openings; reach out for informational interviews. This is a great way to learn more about companies and roles while showcasing your interest and expertise. Plus, it could lead to job referrals down the line!
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who take the initiative!
We think you need these skills to ace Senior Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Development Manager role. Highlight your experience in sales development and relationship management, as well as any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your communication skills and how you can build strong relationships with customers, just like we do at StudySmarter.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. Mention specific targets you've met or exceeded, especially in managing customer portfolios and driving sales growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hillebrand Gori - A company of DHL
✨Know Your Numbers
As a Senior Business Development Manager, you'll need to be on top of your game with numbers. Brush up on your sales metrics, KPIs, and any relevant data from your previous roles. Be ready to discuss how you've met or exceeded targets in the past, as this will show your potential employer that you can deliver results.
✨Master the Art of Relationship Building
This role is all about building strong relationships with clients. Prepare examples of how you've successfully managed client relationships in the past. Think about specific instances where you turned a challenging situation into a win-win scenario. This will demonstrate your ability to connect and communicate effectively.
✨Familiarise Yourself with Salesforce
Since the job involves using Salesforce to manage the sales pipeline, make sure you're comfortable with the platform. If you have experience with it, be prepared to share how you've used it to track opportunities and improve sales processes. If not, do a bit of research to understand its key features and benefits.
✨Prepare for Team Management Questions
You'll be leading an inside sales team, so expect questions about your management style and how you motivate your team. Think about your approach to setting KPIs, conducting one-on-ones, and driving performance. Have examples ready that showcase your leadership skills and how you've supported your team in achieving their goals.
