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- Tasks: Assist in import customs entries and support post-clearance activities.
- Company: Join a leading logistics company with a focus on customs clearance.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Great chance to develop your career in a fast-paced environment.
- Why this job: Be part of a dynamic team and make a real impact in international trade.
- Qualifications: Knowledge of customs clearance and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
In this position you will be required to assist in the efficient and effective keying of import customs entries, supporting post clearance activity in line with HMRC/internal requirements and subsequent admin on accounts. To gain and maintain a high level of knowledge and standard within our industry. Develop effective relationships with customers, service providers and other Hillebrand Gori offices and agents to meet the customers’ needs.
General Responsibilities
- Accurate input of order data via various in house and HMRC associated systems
- General administration
- Assisting colleagues in maintaining effectiveness of Customs data entry
- Dealing with telephone and email queries
- Customs import declarations covering movements for Excise cargo, adjacent products and occasional general cargo
- Ensure HMRC regulations and processes are upheld, alongside our internal code of conduct and compliance regulations
- Monitoring of guarantees and closure of associated documents alongside HMRC and clients
- Analyze and assist with solving operational problems and provide guidance to customers and colleagues as and when required
Additional Responsibilities
The above duties are not an exhaustive list. The job holder may be required to undertake additional duties as the needs of the business dictate.
Key Contacts
- Internal staff
- Suppliers
- Customers
Performance Indicators
As per objectives defined within our in‑house system: CHRIS (Cross‑divisional Human Resource Information System)
Working Hours
Mon‑Fri 09:00 – 17:30 (60 Min Lunch Break) may be requested as and when to work an earlier or later shift to cover holidays and workloads. Cover out‑of‑office hours callout when required. Additional hours as and when required.
Competencies for the Role
Essential Technical Skills
- Knowledge of GB Import customs clearance formalities and associated computer systems
- Knowledge on the CDS (Customs Declaration System), HMRC system
Desirable
- Experience in Excise clearance requirements
- Experience in import customs formalities
Personal Skills
- Excellent planning and organisational skills
- Excellent communication skills
- Self‑motivated and able to work without supervision
- Experienced team player
- Able to work under pressure
- Enthusiastic and driven to achieve targets and objectives
- Excellent customer service skills
Language Skills
Excellent verbal & written English
Computer Skills
General computer skills, inc. Excel
Education / Qualifications
Good standard of general education
Operations – Import Customs Clearance Coordinator employer: Hillebrand Gori - A company of DHL
Contact Detail:
Hillebrand Gori - A company of DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations – Import Customs Clearance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the customs clearance industry on LinkedIn or at local events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of GB Import customs clearance and HMRC regulations. We want you to shine when discussing your expertise and how it aligns with the role!
✨Tip Number 3
Practice your communication skills! Whether it's answering queries or explaining processes, being clear and confident will impress potential employers. Role-play with a friend if you need to!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations – Import Customs Clearance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations – Import Customs Clearance Coordinator role. Highlight your experience with customs clearance and any relevant systems like CDS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs clearance and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your customer service skills!
Show Off Your Communication Skills: Since this role involves dealing with queries and building relationships, make sure your written application reflects your excellent communication skills. We love clear and professional language, so keep it friendly yet formal!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Hillebrand Gori - A company of DHL
✨Know Your Customs Stuff
Make sure you brush up on your knowledge of GB Import customs clearance formalities and the CDS system. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry's requirements.
✨Show Off Your Communication Skills
Since this role involves dealing with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving queries or operational problems.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and tasks. Share specific instances where your planning and organisational skills helped you meet deadlines or improve efficiency, as this is crucial for the role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as handling a customs query or managing a tight deadline. Practising your responses will help you feel more confident and demonstrate your problem-solving abilities during the interview.