Operations – Import Customs Clearance Coordinator in London
Operations – Import Customs Clearance Coordinator

Operations – Import Customs Clearance Coordinator in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in import customs entries and support post-clearance activities.
  • Company: Join Hillebrand Gori, a leader in customs clearance solutions.
  • Benefits: Gain valuable experience, competitive salary, and a supportive team environment.
  • Other info: Dynamic role with opportunities for growth and learning.
  • Why this job: Make an impact in logistics while developing essential skills in customs clearance.
  • Qualifications: Knowledge of import customs and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

In this position you will be required to assist in the efficient and effective keying of import customs entries, supporting post clearance activity in line with HMRC/internal requirements and subsequent admin on accounts. To gain and maintain a high level of knowledge and standard within our industry. Develop effective relationships with customers, service providers and other Hillebrand Gori offices and agents to meet the customers’ needs.

General Responsibilities

  • Accurate input of order data via various in house and HMRC associated systems
  • General administration
  • Assisting colleagues in maintaining effectiveness of Customs data entry
  • Dealing with telephone and email queries
  • Customs import declarations covering movements for Excise cargo, adjacent products and occasional general cargo
  • Ensure HMRC regulations and processes are upheld, alongside our internal code of conduct and compliance regulations
  • Monitoring of guarantees and closure of associated documents alongside HMRC and clients
  • Analyze and assist with solving operational problems and provide guidance to customers and colleagues as and when required

Additional Responsibilities

The above duties are not an exhaustive list. The job holder may be required to undertake additional duties as the needs of the business dictate.

Key Contacts

  • Internal staff
  • Suppliers
  • Customers

Performance Indicators

As per objectives defined within our in‑house system: CHRIS (Cross‑divisional Human Resource Information System)

Working Hours

Mon–Fri 09:00 – 17:30 (60 Min Lunch Break) may be requested as and when to work an earlier or later shift to cover holidays and workloads. Cover out‑of‑office hours callout when required. Additional hours as and when required.

Competencies for the Role

Essential

  • Technical Skills
  • Knowledge of GB Import customs clearance formalities and associated computer systems
  • Knowledge on the CDS (Customs Declaration System), HMRC system
  • Personal Skills
    • Excellent planning and organisational skills
    • Excellent communication skills
    • Self‑motivated and able to work without supervision
    • Experienced team player
    • Able to work under pressure
    • Enthusiastic and driven to achieve targets and objectives
    • Excellent customer service skills

    Language Skills

    Excellent verbal & written English

    Computer Skills

    General computer skills, inc. Excel

    Education / Qualifications

    Good standard of general education

    Operations – Import Customs Clearance Coordinator in London employer: Hillebrand Gori - A company of DHL

    Hillebrand Gori is an exceptional employer that prioritises employee development and fosters a collaborative work culture. As an Import Customs Clearance Coordinator, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to build meaningful relationships with clients and colleagues alike. Located in a vibrant area, our company offers a dynamic workplace where your contributions are valued and recognised.
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    Contact Detail:

    Hillebrand Gori - A company of DHL Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operations – Import Customs Clearance Coordinator in London

    Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.

    Tip Number 2

    Prepare for interviews by researching the company and its customs clearance processes. Show us you know your stuff about HMRC regulations and how they apply to the role. Confidence is key!

    Tip Number 3

    Practice your communication skills! Whether it's handling queries or discussing operational problems, being articulate will set you apart. We want to see you shine in those conversations.

    Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Hillebrand Gori.

    We think you need these skills to ace Operations – Import Customs Clearance Coordinator in London

    Knowledge of GB Import customs clearance formalities
    Knowledge of CDS (Customs Declaration System)
    Experience in Excise clearance requirements
    Experience in import customs formalities
    Excellent planning and organisational skills
    Excellent communication skills
    Self-motivated
    Ability to work without supervision
    Team player
    Ability to work under pressure
    Customer service skills
    General computer skills, including Excel

    Some tips for your application 🫡

    Know Your Stuff: Before you start writing, make sure you understand the role inside out. Familiarise yourself with import customs clearance and HMRC regulations. This will help you tailor your application to show we’re on the same page.

    Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We want to see your skills shine without wading through unnecessary fluff!

    Show Your Enthusiasm: Let your passion for the role come through in your writing. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our team. A little enthusiasm goes a long way!

    Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

    How to prepare for a job interview at Hillebrand Gori - A company of DHL

    Know Your Customs Stuff

    Make sure you brush up on your knowledge of GB import customs clearance and the associated systems like CDS. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry's requirements.

    Practice Your Communication Skills

    Since excellent communication is key in this role, practice articulating your thoughts clearly. You might be asked how you would handle customer queries or internal communications, so think of examples from your past experiences that highlight your skills.

    Show Your Organisational Skills

    Prepare to discuss how you manage your time and tasks effectively. Think of specific instances where your planning and organisational skills made a difference in your previous roles, especially under pressure.

    Be Ready for Problem-Solving Questions

    Expect questions that assess your ability to analyse and solve operational problems. Prepare some scenarios where you've successfully navigated challenges, particularly in customs or logistics, to demonstrate your proactive approach.

    Operations – Import Customs Clearance Coordinator in London
    Hillebrand Gori - A company of DHL
    Location: London
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