At a Glance
- Tasks: Coordinate customer service and manage operational functions in a fast-paced environment.
- Company: Join Hillebrand Gori, part of the global DHL family.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Experience in Freight Forwarding is a plus, but not essential.
- Why this job: Be the vital link between customers and operations, making a real difference.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
Hillebrand Gori - A company of DHL is looking for a Customer Service Co-ordinator in the United Kingdom. The successful candidate will ensure timely completion of operational functions, including data management, customer communications, and administration.
Applicants should have strong attention to detail, excellent communication skills, and the ability to work under pressure. Experience in Freight Forwarding is preferred but not required. This role offers a dynamic work environment with various responsibilities.
Freight Operations & Customer Liaison Coordinator employer: Hillebrand Gori - A company of DHL
Hillebrand Gori, a proud member of the DHL family, is an exceptional employer that fosters a dynamic and supportive work culture in the United Kingdom. With a strong emphasis on employee growth and development, we offer comprehensive training and career advancement opportunities, ensuring that our team members thrive in their roles. Join us to be part of a collaborative environment where your contributions are valued and rewarded, making a meaningful impact in the freight operations sector.
Contact Details:
Hillebrand Gori - A company of DHL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations & Customer Liaison Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've managed data or communicated effectively in past roles. This will help you stand out as a candidate who can handle the dynamic environment at Hillebrand Gori.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Freight Operations & Customer Liaison Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations & Customer Liaison Coordinator role. Highlight any relevant experience, especially in customer service or data management, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Hillebrand Gori. Mention your communication skills and how you handle pressure, as these are key for us.
Showcase Relevant Skills:Even if you don’t have direct experience in Freight Forwarding, highlight transferable skills that relate to the job. Think about your organisational abilities and any customer service experience you have – we want to see what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hillebrand Gori - A company of DHL
✨Know Your Freight Basics
Even if you don't have direct experience in freight forwarding, brush up on the basics. Understand key terms and processes related to freight operations. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Highlight any situations where your communication skills helped resolve an issue or improve a process.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss specific instances where your keen eye for detail made a difference. Whether it was catching an error in data management or ensuring accurate customer communications, these examples will illustrate your fit for the position.
✨Prepare for Pressure Scenarios
Working under pressure is part of the job. Think of times when you've successfully managed tight deadlines or high-stress situations. Share these experiences to show that you can thrive in a dynamic work environment, just like the one at Hillebrand Gori.
