At a Glance
- Tasks: Support tenants, manage lettings, and ensure building safety in a collaborative environment.
- Company: Join a compassionate team dedicated to improving lives through quality housing services.
- Benefits: Competitive salary, flexible working, healthcare, and generous holiday allowance.
- Other info: Opportunity for personal growth and meaningful impact in the community.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Experience in housing management and supporting vulnerable adults is essential.
The predicted salary is between 35000 - 35000 £ per year.
Are you a compassionate, professional, resilient, and adaptable individual with experience in housing management and supporting tenants with complex needs? Are you looking for a great work-life balance with a working pattern that suits your lifestyle?
The Role
We’re looking for an experienced Housing Officer to manage our South West patch of c. 105 tenants, covering Maternity Leave for a fixed 12 month term. You will act as a key contact for tenants, their representatives and partner agencies, providing strong oversight of building safety, tenancy performance, and neighbourhood issues to improve tenant satisfaction and compliance.
Key Responsibilities
- Support tenants to sustain tenancies, addressing concerns promptly and managing reaches when necessary
- Manage lettings and voids, ensuring homes are allocated appropriately and efficiently
- Work with tenants to maximise income, access benefits, and maintain financial sustainability
- Ensure buildings are safe and compliant with landlord obligations and fire safety regulations
- Build positive relationships with care teams, local authorities, and other stakeholders
- Deliver tenant engagement or service improvement initiatives
- Maintain accurate records and contribute to performance monitoring and service improvement
You need to:
- Be experienced in housing management, tenancy sustainment, and ASB resolution
- Be skilled in building trust with vulnerable adults and managing complex needs (learning disabilities, autism, mental health, etc.)
- Be knowledgeable of regulatory requirements for specialist supported housing, landlord and tenant responsibilities, housing legislation, and safeguarding processes
- Be confident handling challenging situations, prioritising workload, and working independently
- Be IT literate and comfortable using case management systems
- Have a full UK driving licence with access to a vehicle and be able to travel to schemes regularly
- Have flexibility to meet operational needs and attend training, including monthly visits to Head Office in Salford.
Why Join Us?
This is your opportunity to make a tangible difference in people’s lives, working in a supportive, collaborative team environment. You’ll have the autonomy to make meaningful decisions while contributing to a high-quality housing services.
In return we offer:
- £33-35k per annum
- Salary sacrifice pension scheme with a 4% employer contribution
- Subsidised private healthcare
- Life assurance (x3 salary)
- Membership of a health cash plan which contributes to day-to-day medical costs
- Private GP
- Employee discount scheme including retail, hospitality and gym membership
- 25 days holiday
- Flexible working
If this sounds like you we would love to hear from you. Please submit your CV together with a supporting statement outlining your suitability for the role.
Locations
Housing Officer (Bristol based) in Newport, Wales employer: Hilldale Housing Association
Join our dynamic team as a Housing Officer in Bristol, where you will have the opportunity to make a real impact on the lives of tenants while enjoying a supportive and flexible work environment. We prioritise employee well-being with a competitive salary, generous holiday allowance, and a range of benefits including private healthcare and a pension scheme, all designed to foster your professional growth and work-life balance.
Contact Details:
Hilldale Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Bristol based) in Newport, Wales
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When you spot a temporary role at Hilldale Housing Association that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Housing Officer (Bristol based) in Newport, Wales
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Hilldale Housing Association. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
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How to prepare for a job interview at Hilldale Housing Association
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Hilldale Housing Association resonates with you and share personal experiences that reflect your commitment to similar causes.
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Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
