MANAGER

MANAGER

Scarborough Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to ensure top-notch customer service and store performance.
  • Company: Join La Vie en Rose, a leading lingerie and swimwear brand with a global presence.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a mission to empower women while honing your leadership skills in a fun setting.
  • Qualifications: Ideal candidates are natural leaders, great communicators, and goal-oriented team players.
  • Other info: Open to flexible hours, including holidays, for those ready to embrace new challenges.

The predicted salary is between 28800 - 42000 £ per year.

Join a diverse and talented team
For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.
We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and our La Vie en Rose brand is in 19 countries around the globe (100 stores).

YOU ARE THE IDEAL CANDIDATE FOR US IF:

  • You love clothing that celebrates femininity in all its wonder;
  • You are a natural leader who knows how to motivate a team;
  • You are sociable, a good communicator and a strong team player;
  • You set goals for yourself and always achieve them;
  • You are proactive and conscientious;
  • You are looking for a career that constantly offers new challenges;
  • You are open to working holidays and longer hours during busy periods (depending on your availability).

Ready to put your management skills to work? Join a fun and dynamic team filled with professional challenges and plenty of opportunities to grow!

WHAT A TYPICAL WORKDAY LOOKS LIKE

Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service, sales, operational performance and visual presentation. You must also be familiar with effective recruiting techniques, provide meaningful training, and use staff development and evaluation tools to motivate your team and help them shine.

SALES:

  • Optimize the performance and profitability of your store;
  • Train your team members to master customer service—teach them the best sales techniques and make sure they’re familiar with all product features;
  • Analyze sales results and find innovative solutions to boost sales;
  • Schedule employees based on performance and in-store traffic;
  • Set sales goals, make a plan to achieve them and share them with your sales team;
  • Keep the regional manager informed on store tasks and activities.

HUMAN RESOURCES:

  • Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;
  • Bring our vision, mission and brand culture to life on the job and share them with your team;
  • Demonstrate leadership and act as an inspirational role model at all times;
  • Build a high-performance team—recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;
  • Plan work schedules, share them with your team and manage absences/lateness;
  • Conduct performance evaluations for the entire store team;
  • Manage labour disputes and apply any necessary disciplinary actions in accordance with the law and our corporate policies and procedures;

MARKETING AND VISUAL PRESENTATION:

  • Master your knowledge of all products and technical features;
  • With the help of your team, create an attractive and inviting store based on our planograms;
  • Keep your finger on the pulse of what our competitors are doing;
  • Help build a steady and loyal customer base by showcasing the brand image and building relationships;
  • Develop an effective action plan to improve inventory management results;
  • Plan incoming orders and make sure visual displays are set up efficiently;
  • Maintain the look and cleanliness of the store and backstore;
  • Collaborate with mall administration.

ADMINISTRATION:

  • Analyze reports to optimize productivity and sales;
  • Open and close the store with the help of your managers;
  • Manage all controllable expenses in your store efficiently;
  • Collaborate with the head office on various projects and requests;
  • Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
  • Perform other duties where needed to support the team.

Permanent, full time

The information on this site is for information purposes only and is not intended to have legal consequences. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.

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MANAGER employer: Hillcrest Mall

At La Vie en Rose, we pride ourselves on being a vibrant and inclusive employer that champions the beauty of femininity through our lingerie and swimwear designs. With over 5000 employees and a presence in 19 countries, we offer a dynamic work environment that fosters professional growth, encourages creativity, and values teamwork. Join us to be part of a supportive culture where your leadership skills can shine, and you can make a meaningful impact while enjoying competitive benefits and opportunities for advancement.
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Contact Detail:

Hillcrest Mall Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land MANAGER

✨Tip Number 1

Familiarise yourself with La Vie en Rose's brand values and mission. Understanding what the company stands for will help you align your leadership style with their culture, making you a more attractive candidate.

✨Tip Number 2

Showcase your ability to motivate and develop a team by preparing examples of past experiences where you've successfully led a group. Be ready to discuss how you can apply these skills to enhance the performance of the store.

✨Tip Number 3

Research current trends in the lingerie and swimwear market. Being knowledgeable about competitors and industry standards will demonstrate your proactive approach and commitment to driving sales.

✨Tip Number 4

Prepare to discuss your strategies for creating a positive work environment. Think about how you can foster team spirit and pride among employees, as this is crucial for maintaining high customer service standards.

We think you need these skills to ace MANAGER

Leadership Skills
Team Motivation
Customer Service Excellence
Sales Analysis
Goal Setting and Achievement
Proactive Problem Solving
Effective Communication
Training and Development
Recruitment Techniques
Performance Evaluation
Visual Merchandising
Inventory Management
Conflict Resolution
Time Management
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in management, sales, and team leadership. Use keywords from the job description to demonstrate that you understand the role and its requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the lingerie and swimwear industry. Mention specific examples of how you've motivated teams and achieved sales goals in previous roles.

Showcase Leadership Skills: In your application, emphasise your leadership qualities. Provide examples of how you've successfully trained and developed team members, created a positive work environment, and managed performance evaluations.

Highlight Customer Service Experience: Since customer service is a key aspect of the role, include any relevant experience that demonstrates your ability to provide excellent service and train others in effective sales techniques.

How to prepare for a job interview at Hillcrest Mall

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for La Vie en Rose and its mission to celebrate femininity. Share personal experiences or stories that connect you to the brand, as this will demonstrate your genuine interest in the role.

✨Highlight Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, set goals, and achieved results, as this aligns with the company's focus on strong leadership.

✨Demonstrate Your Customer Service Expertise

Be ready to discuss your approach to customer service and how you would train your team to excel in this area. Provide examples of how you've handled challenging customer interactions and turned them into positive experiences.

✨Prepare for Situational Questions

Anticipate questions about how you would handle various scenarios in the store, such as managing staff schedules or resolving conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

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  • MANAGER

    Scarborough
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-08-04

  • H

    Hillcrest Mall

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