KEY HOLDER

KEY HOLDER

Stratford-upon-Avon Full-Time 21600 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, manage sales floor, and ensure a welcoming shopping experience.
  • Company: Join La Vie en Rose, a leading lingerie and swimwear brand with a global presence.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a fun team that celebrates femininity and offers new challenges daily.
  • Qualifications: Previous sales experience and a passion for fashion are preferred; bilingualism is a plus.
  • Other info: Flexible hours during busy periods; training provided to help you succeed.

The predicted salary is between 21600 - 36000 Β£ per year.

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.
We’re a proudly local company with more than 4,600 employees and more than 287 stores across Canada and in 19 countries around the globe (100 stores).

You’re the ideal candidate for us if:

  • You have previous sales experience;
  • You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
  • You listen to your customers’ needs to provide the very best service;
  • You’re proactive and conscientious;
  • You’re open to working holidays and longer hours during busy periods (depending on your availability);
  • You’re looking for a career that constantly offers new challenges;
  • You are functionally bilingual (an asset).

Ready to put your talent to work? Join a fun and dynamic team in a role with plenty of opportunities to grow! What a typical workday looks like.

Under the supervision of the store management team, you will be responsible for advising customers to maximize sales potential as well as opening and closing the store. To perform your job well, you will need to:

  • Provide customers with a warm welcome;
  • Help them find everything they’re looking for—answer their questions, explain the products (quality, materials, technical features) and suggest other products they might like;
  • Make yourself available when customers are in the fitting room;
  • Meet and exceed your personal sales goals (our training will help you get there!);
  • Manage the sales floor when your managers aren’t there;
  • Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
  • Ensure everything is clean and tidy in the store and backstore;
  • Be on the lookout for new products so you can share your top picks with your customers;
  • Accompany customers to the cash register and process their transactions;
  • Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
  • Perform other duties where needed to support the team.

Permanent, full time

The information on this site is for information purposes only and is not intended to have legal consequences. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.

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KEY HOLDER employer: Hillcrest Mall

At La Vie en Rose, we pride ourselves on being a vibrant and inclusive employer that values the contributions of our diverse team. With a commitment to employee growth and a dynamic work culture, we offer exciting opportunities for career advancement in a supportive environment where you can truly make a difference. Join us in our mission to empower women through feel-good fashion while enjoying the benefits of working in a local company with a global presence.
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Contact Detail:

Hillcrest Mall Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land KEY HOLDER

✨Tip Number 1

Familiarise yourself with the brand and its products. Understanding the unique selling points of the lingerie and swimwear will help you connect with customers and demonstrate your passion for the products during the interview.

✨Tip Number 2

Showcase your sales experience by preparing examples of how you've successfully met or exceeded sales targets in previous roles. This will highlight your ability to contribute to the team’s success right from the start.

✨Tip Number 3

Be ready to discuss your customer service philosophy. Think about specific instances where you went above and beyond for a customer, as this will demonstrate your proactive approach and commitment to providing excellent service.

✨Tip Number 4

Prepare to express your flexibility regarding working hours, especially during busy periods. Showing that you're open to working holidays and longer shifts can set you apart as a dedicated candidate who is ready to support the team.

We think you need these skills to ace KEY HOLDER

Sales Experience
Customer Service Skills
Product Knowledge
Communication Skills
Proactivity
Attention to Detail
Teamwork
Time Management
Problem-Solving Skills
Cash Handling
Visual Merchandising
Bilingualism (English and French)
Adaptability
Ability to Work Flexible Hours

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant sales experience and any customer service roles you've held. Emphasise your ability to listen to customers and provide excellent service, as these are key traits for the Key Holder position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for lingerie and swimwear, and how you align with the company's mission of helping women feel their best. Mention your proactive nature and willingness to work during busy periods.

Showcase Bilingual Skills: If you are functionally bilingual, make sure to highlight this in both your CV and cover letter. This is considered an asset and can set you apart from other candidates.

Prepare for the Interview: Research common interview questions for retail positions and prepare your answers. Be ready to discuss how you would handle customer interactions and manage the sales floor in the absence of management.

How to prepare for a job interview at Hillcrest Mall

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for lingerie and swimwear during the interview. Share why you love the products and how they empower women, as this aligns with the company's mission.

✨Demonstrate Your Sales Skills

Prepare examples from your previous sales experience where you successfully met or exceeded sales goals. Highlight your ability to listen to customers and provide tailored recommendations.

✨Be Ready for Situational Questions

Expect questions about how you would handle specific scenarios, such as dealing with a difficult customer or managing the sales floor. Think of relevant experiences to showcase your problem-solving skills.

✨Emphasise Teamwork and Flexibility

Discuss your ability to work well in a team and your willingness to adapt to busy periods, including holidays. This shows that you are proactive and conscientious, which is key for the role.

KEY HOLDER
Hillcrest Mall
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  • KEY HOLDER

    Stratford-upon-Avon
    Full-Time
    21600 - 36000 Β£ / year (est.)

    Application deadline: 2027-08-04

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    Hillcrest Mall

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