ASSISTANT MANAGER

ASSISTANT MANAGER

Scarborough Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in delivering exceptional customer service and achieving sales goals.
  • Company: Join La Vie en Rose, a local brand with over 5000 employees and stores worldwide.
  • Benefits: Enjoy a fun work environment with opportunities for growth and development.
  • Why this job: Perfect for those who love fashion and want to inspire others while building a career.
  • Qualifications: Ideal candidates are natural leaders, great communicators, and proactive team players.
  • Other info: Open to flexible hours, including holidays, for those ready to embrace challenges.

The predicted salary is between 21600 - 36000 £ per year.

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.
We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

YOU ARE THE IDEAL CANDIDATE FOR US IF :

  • You love clothing that celebrates femininity in all its wonder;
  • You are a natural leader who knows how to motivate a team;
  • You are sociable, a good communicator and a strong team player;
  • You are proactive and conscientious;
  • You set goals for yourself and always achieve them;
  • You are looking for a career that constantly offers new challenges;
  • You are open to working holidays and longer hours during busy periods (depending on your availability).

Ready to put your management skills to work? Join a fun and dynamic team filled with professional challenges and plenty of opportunities to grow!
WHAT A TYPICAL WORKDAY LOOKS LIKE

With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate standards and motivating your team to excel.
SALES:

  • Optimize the performance and profitability of your store with the support of your management team;
  • Train your team members to provide strong customer support—teach them the best sales techniques and make sure they’re familiar with all product features;
  • Analyze sales results with your manager and come up with innovative solutions to improve them;
  • Schedule employees based on performance to manage payroll in a cost-effective way;
  • Communicate sales goals to your team to make sure you meet and exceed them;
  • Provide customers with a warm welcome and help them find everything they’re looking for—answer their questions and explain the products (quality, materials, technical features);
  • Coordinate tasks with the management team and make sure things run smoothly and seamlessly when they’re not there.

HUMAN RESOURCES:

  • Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;
  • Bring our vision, mission and brand culture to life on the job and share them with your team;
  • Demonstrate leadership and act as an inspiring role model at all times;
  • Build a high-performance team—recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;
  • Plan work schedules and share them with your team members while managing absences/lateness;
  • Participate in performance evaluations for the entire store team;
  • Schedule your team members based on their performance as well as in-store traffic.

MARKETING AND VISUAL PRESENTATION:

  • Master your knowledge of all products and their technical features;
  • With the help of your team, create an attractive and inviting store based on our planograms;
  • Keep your finger on the pulse of market trends and what our competitors are doing;
  • Help build a steady and loyal customer base by showcasing the brand image and building relationships;
  • Help with planning incoming orders and set up visual displays efficiently;
  • Help maintain the look and cleanliness of the store and backstore;
  • Collaborate with mall administration.

ADMINISTRATION:

  • Analyze reports to optimize productivity and sales;
  • Open and close the store;
  • Manage all controllable expenses in your store efficiently;
  • Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
  • Perform other duties where needed to support the team.

PERMANENT, FULL TIME

The information on this site is for information purposes only and is not intended to have legal consequences. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.

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ASSISTANT MANAGER employer: Hillcrest Mall

At La Vie en Rose, we pride ourselves on being a vibrant and inclusive employer that champions the empowerment of women through our beautifully designed lingerie and swimwear. Located in the bustling Scarborough Town Centre, our dynamic work culture fosters collaboration and creativity, offering ample opportunities for professional growth and development. Join us to be part of a passionate team where your leadership skills will shine, and you can make a meaningful impact while enjoying a supportive environment that values your contributions.
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Contact Detail:

Hillcrest Mall Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ASSISTANT MANAGER

✨Tip Number 1

Familiarise yourself with La Vie en Rose's brand values and mission. Understanding what the company stands for will help you align your answers during interviews and demonstrate your passion for their products.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you successfully led a group to achieve goals, as this is crucial for the Assistant Manager role.

✨Tip Number 3

Research current trends in the lingerie and swimwear market. Being knowledgeable about competitors and market dynamics will not only impress your interviewers but also show that you're proactive and engaged with the industry.

✨Tip Number 4

Prepare to discuss your customer service philosophy. Since the role involves ensuring excellent customer experiences, think about how you would handle various customer scenarios and how you can train your team to do the same.

We think you need these skills to ace ASSISTANT MANAGER

Leadership Skills
Team Motivation
Customer Service Excellence
Sales Analysis
Training and Development
Effective Communication
Problem-Solving Skills
Time Management
Performance Evaluation
Visual Merchandising
Market Trend Awareness
Inventory Management
Administrative Skills
Proactive Attitude
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to motivate a team and achieve sales goals.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Mention how your values align with La Vie en Rose's mission to empower women and how you can contribute to their dynamic team.

Showcase Leadership Skills: In your application, emphasise your leadership qualities. Provide examples of how you've successfully managed teams, trained staff, and created a positive work environment in previous roles.

Highlight Customer Service Experience: Since the role involves providing excellent customer service, include specific instances where you've gone above and beyond to meet customer needs or improve customer satisfaction in your past positions.

How to prepare for a job interview at Hillcrest Mall

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for lingerie and swimwear, as well as your appreciation for how the brand celebrates femininity. This will demonstrate that you align with the company's values and mission.

✨Highlight Your Leadership Skills

Prepare examples of how you've successfully motivated a team in the past. Discuss specific situations where you led by example, resolved conflicts, or helped team members achieve their goals.

✨Demonstrate Strong Communication Abilities

Be ready to showcase your communication skills during the interview. Practice articulating your thoughts clearly and confidently, as this role requires effective interaction with both customers and team members.

✨Prepare for Situational Questions

Anticipate questions that may ask how you would handle specific scenarios, such as managing a busy store or resolving a customer complaint. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

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